That is an uncommon issue, please try the following steps:
Try to reset your console with following workaround from our community member MorningTimeCloud:
1. Turn off your PlayStation 3 console.
2. Hold The power button down, the system will turn on and then off again.
3. Once the System has been shutdown, press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.
7. Select Restore File System.
Please keep us updated
Basti
