So my issue with punk buster is that the pbsetup application opens, but when it tries to update. it crashes. I’ve ran all the compatibility modes for it and ran as admin too. Nothing works. Please someone help me. I’m running on windows 10

@DuilMaighstir did you try to click on the install then reinstall section or no

Go into Windows Services ( Press Windows Key + R + Type Services.msc) then look to see if you have PnkBstrA + PnkBstrB, and if you do make sure they're not disabled. The only other possibility that would stop you that early in attempting to start the update could be your antivirus being overzealous

The pbsetup application crashes before I can even click on anything

Load windows into safe mode and try to install it again.

How do I get windows into safe mode

Punk buster pbsetup not working | EA Forums

17 Replies

sk1lld
Legend
5 years ago
Perform a clean boot, instructions below. Then try to install it in clean boot. And turn off any antivirus software you have installed.
Clean Boot.
How to perform a clean boot in Windows (microsoft.com)
DuilMaighstir
5 years ago
I’ve tried it and it still crashes.
DuilMaighstir
5 years ago
@DuilMaighstir I think at that point I will have to contact evenbalance
sk1lld
Legend
5 years ago
@DuilMaighstir Have you checked your Operating system for errors?

Open CMD by typing "CMD" into the run box lower left. Right click CMD and select run as administrator. Then at the prompt type "DISM /Online /Cleanup-Image /RestoreHealth" without the quotes and let it run. It will tell you if it finds and repairs any files. This will take a couple of minutes. It fix's the OS.

After the above runs at the same command prompt type "sfc /scannow" without the quotes and let it run, it will repair any file errors it finds. This also will take some time depending what it finds.

Type "exit to close CMD.

Then see if the error persists.
DuilMaighstir
5 years ago
@sk1lld it still crashes
sk1lld
Legend
5 years ago
@DuilMaighstir The only thing I have left is try uninstalling C++ 2012 and reinstall C++, x64 and x86 from link below to see if that works.

I'm all out of ideas.

C++
https://www.microsoft.com/en-gb/download/details.aspx?id=30679
sk1lld
Legend
5 years ago
Just want to add Punk Buster will crash if it is unable to contact the update server. So a firewall, or anything that blocks it will cause it to crash. You can try to update Punkbuster on another pc, then move the updated files to your pc and see if you can run BF4. If so you know for a fact you have something blocking PB.

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Punk buster pbsetup not working

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