EA Staff (Retired)Hello @sunshooter
I am sorry for those troubles with the planes. It is an rare issue, I have not seen people reporting this on our boards. Have you tried to power cycle your console? Maybe you have encountered any other strange glitches on your console recently?
Cheers,
Archi
Hello, I just got a brand new PS4 for Christmas. I have the same issue but much more frequently. I had my screen blackout AT LEAST 5 different times in one day. It will occur mainly when switching from Third Person View to First Person. It is much more likely for it to happen when you switch from third person to first person, while simultaneously zooming in. Sometimes the screen will flash back and go back to normal, but most of the time if the problem occurs it will never go back to normal and the application must be closed. While the screen is black you can still move your player about the map and see illuminated things like the objectives. I have had to back out of 3 or 4 games when I was in first place because of this issue. It is a pain in the * and if you are in a squad you most likely have to wait in a queue to join back into the same game.
EA Staff (Retired)Hello @xXGageBroXx
What model of PlayStation 4 are you using? Have you tried to reinstall the game? I will forward this information to our tech team for further investigation.
Same exact situation with me. My system I bought back in 2015 brand new.
EA Staff (Retired)Thank you @sunshooter for additional information on this. I will forward your post to our tech team for further investigation.
Cheers,
Archi
Yes I have power cycled it. And no this has not been a problem with any of my other games.
