Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Approved

Re: Account is locked due to too many failed log-in attempts

Reset the password in EA site using your email and probally will work.

You can use this link to reset your password.

https://signin.ea.com/p/web/resetPassword

Post here if works

4 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Wrong - I reset the EA password the game is still locked. Maybe it will catch up but not real time. This is BS

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Well.. this is the normal way to fix this... did you check if the account details was typed correct ?

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @Tbonetoo 

    Can you log in into your EA Account in Origin? What do you meant, your game is locked?

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    If he reinstall the game making a clear install the game logs will be clear, maybe its possible that he can re enter in the account again if he type the email and the password right.

    Its a shot in the dark since I never see the game block the login for a long time.

    Maybe he should try connect using another account and see if the problem is really in his account.