Re: Ask

@7372727272717 No, what I'm saying that EA Help will need to assist you with the problem if you are unable to unlink the current PS account yourself. There is simply nobody here who can access your EA Account to make any changes; which is for security reasons.

If the chat is not appearing for you I'd recommend clearing your browser cache, using a different browser, or using the help site while not logged into your account. I just tried the link again and can still see the chat option below the article.