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Anonymous's avatar
Anonymous
11 years ago

Re: Battle log not finding origin.

Have you already tried to re-install Origin and your battlelog wep-plugins?

 

Cheers

Basti

2 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Please check following workarounds: 

     

    This could happen if you are installing Origin in one location (C🙂 and then moving it to another directory which would break your registry key, or if you your permissions/programs set up in a way that Origin cannot write to your registry or register itself. This could also be a Battlelog compatibility issue with your browsers. 

    To fix this issue, please close the Origin client and follow the troubleshooting steps below:
     

    Step 1: Check your registry 
     
    Open the Windows registry
    • In Windows 7, press the start button, type regedit, and press Enter.
    • In Windows Vista, press the start button, type regedit, and press Enter.
    • In Windows XP, press Start > Run (WINKEY + R) and type regedit and press Enter.
    Open the folder  HKEY_CLASSES_ROOT\origin\shell\open\command. 
    The  (default) key should be set to the Origin executable, like so:

    If not, you will need to fix it by  reinstalling Origin

    Step 2: Origin.exe /Register 
    1. Click start
    2. Click or type Run
    3. Type cmd ( a black screen appears) 
    4. Type cd "C:\Program Files (x86)\Origin" assuming you have win7/vista x64 installed, otherwise type cd "C:\Program Files\Origin"  (NOTE: The quotation marks are important )
    5. Path is now changed to the origin directory. It will say C:\Program Files (x86)\Origin>
    6. Type origin.exe /Register
    7. Start Origin 
    8. Play 

     
    Step 3: Run as Administrator 
     
    Right click on the Origin and BF3 Shortcuts and select " Run as Administrator." 
     
    Step 4: Try a different browser 
     
    This could be a browser compatibility issue with Battlelog.Try downloading Internet Explorer 9 and launching the game with different versions of that browser.
     
    Step 5: Disable Registry Cleaning Tools 
     
    If you frequently run Registry Cleaner tools on your PC, they can inadvertently delete important registry keys that Origin requires to function. If your Registry Cleaning software has an exclusions list or safe list, try adding any Origin registry entries detected by your software to your list of “known safe” or “Excluded” files.
     
    This should prevent your Registry Cleaning software from interfering with Origin’s functionality in the future