Re: battlefield 1, Matchmaking failed

Hey @midairforce,

Could you please try opening the suggested Ports, and unplugging all your network equipment for a few minutes and plugging it back in?

https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

Let us know if this helps.

Thank you 🙂 

So i'm not to familiar with ports and the website says for PC that there's a number of ways to do it. So I really didn't know what i was doing, I put those ports in my firewall but that didn't seem to do anything

@midairforce If you want more info on port forwarding www.portforward.com can offer some very useful guides. 

Back to your issue, I notice you mention "this computer" earlier. Do you have any other computers on the network, and if so do they connect properly? 

Do you have any issues with other online games?

Thank you. 

@EA_David

This is the only computer that is experiencing problems, I have other computer and they worked just fine. Battlefield 1 matchmaking on my other computers are just fine. But for some reason on my main computer it refuses to connect, even in custom matches. Now i did use the same account to download battlefield 1 on those computers, if that might of screwed something up. I'll still try to port forward through my router.

Thanks for the help

Port forwarding did not work, still have having the same problem

K, I'm out of ideas, I've been troubleshooting the * out of this. Does anyone have any ideas?

Thanks for the update, sorry for not getting back sooner.

Ok, so at least we've narrowed it down to the system itself. Multiple installs generally aren't an issue, so that shouldn't be a factor.

There's 2 things I'd like to try separately.

One is to Clean Boot again and temporarily disable your anti-virus software, and see if that changes anything. 

Another would be to try creating a new Windows user profile and see if the issue persists on that one: https://www.easeus.com/todo-backup-resource/fix-a-corrupted-user-profile-windows-10.html#part2

Hey, thanks for getting back to me! Unfortunately I have already tried both. I even tried clean booting on the new user and got no such luck, i made sure the anti-virus was off. I think i might have discovered the cause. So I uninstalled battlefield 1 to free up some storage temperate. After that was finished I installed battlefield 1 on both my computers at the same time, and because the game worked fine until I uninstalled it I'm thinking that could be the cause. Re-installing the game didn't work.

@midairforce Can you run the System File Checker next? It'll find out if there's any obscure Windows files that may be a factor here. 

https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

@V0MlT In that case you're more likely to have a punkbuster issue, do you get any error message?

@EA_David

"windows resources protection did not find any interpreter violations" I started the game up to see if it would just work but sadly no such luck. Man its almost been three weeks since the problem accord.