Forum Discussion
4 Replies
Thanks for your reply.
No the game doesn't appear in my task manager, it doesn't launch at all.
I've also repaired the game and it's made no difference.
I recently built a new PC, I'm running 9900k + RTX 2080 + 32gb ram + windows 10 with latest updates and latest nvidia drivers.
Do you know how I can get the play button to appear in Origin?
EDIT: One more details if it helps...when I first tried to reinstall the game last week there was no download button in origin but after searching google I found a solution to delete some origin folders from my PC and then the download button appeared. I installed the game but now the play button is not highlighted, so I can't click play.
Other games like Apex, Battlefield 4, Battlefield 5, Star Wars Battlefront etc all work fine.
Thanks in advance.
- EA_Illium4 years ago
EA Staff (Retired)
@SkScotchegg Thank you for the details and update, General the play button will be greyed out if something is install/updating or if the game should be running already. We need to look at why it thinks something is going on, When you cleared files did it look like the steps here, Clear Origin Cache? Also to check can you hit options like 'update game' or 'move game'? I am wondering if the issue lies with Origin or with BF1.
Thanks for your help guys, I managed to fix it.
It was a problem with Origin. I noticed when I ran Origin it came up with a message saying that it was running in compatibility mode so I searched online how to fix that and then that solved the problem.
Origin seems to have so many issues, so many errors and little problems like this, they should really make Origin better for gamers.
Thanks for your help.
- EA_Illium4 years ago
EA Staff (Retired)
@SkScotchegg Glad to hear you were able to fix it!