Forum Discussion

Re: Battlefield 1 premium battle pack missing

Hi. I just bought the Battlefield 1 Premium pass and didn't get any battlepacks but my friend who bought it at the same time as me received 14 battlepacks, is this a bug? Also he has access to platoons whilst in game in Battlefield 1 yet I don't, is this a bug too? I exited and restarted the game multiple times and I've verified the file cache too.

7 Replies

  • craigkay92's avatar
    craigkay92
    8 years ago
    I've got the same problem. Just spoke to support and they said they will be delivered monthly from next month. Utter BS though as i know they are backdated!
  • iluminatethesky's avatar
    iluminatethesky
    Legend
    8 years ago

    @craigkay92

    Hey Craig,

    If you are missing the Premium Battlepack from this month, try purchasing a standard battlepack with scraps, and see if the Monthly Battlepack shows up.

    If that doesn't work, try scrapping a Weapon/Vehicle skin that you do not need, and it should show up in your Battlepack Inventory.

    This has happened to me as well, and one of those steps I provided above helped. 

    Thanks 🙂 

  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    8 years ago

    Hey guys, 

    as @iluminatethesky pointed out, the past monthly Battlepacks should be there straight away, you might have to trigger one by purchasing with scraps or getting it through progress, then the other ones should appear.

    As to the squads not showing, this might be due to the user created content setting in the game. If it is turned off, you won't see any platoons or tags, and the servers will have numbers instead of names in the server browser. Just go to the Settings, Gameplay and set Player-Created Content to "show" - that should do the trick.

  • Anonymous's avatar
    Anonymous
    7 years ago

    Bought premium pass 2 Days ägo.

    Tried both to buy from scrap and    scrap .

    But no Free battlepack

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    7 years ago

    Hey @poppis73,

    If you're on PC, you said you didn't receive any of the Battlepacks from purchasing Premium?

    Try repairing the Game Files in Origin, and playing a couple rounds of any game mode and let your account sync up.

    Hopefully this helps.

    Thanks 🙂 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago
    Hey @poppis73 welcome to AHQ! 🙂

    What platform are you on?

    Normally playing a round or two can sync this up but if you are on console don't forget to install premium pass.

    /Atic
  • Anonymous's avatar
    Anonymous
    7 years ago

    We have xbox one 
    Support chat sais eather we should get 1 a month , NO old ones 
    or several each week to get back ... 
    NOT getting the ones from start to now in one pack