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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Battlefield 1 Revolution icon is missing

Hey @Gimorez the best thing to try in this situation is to clear your Origin cache.

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Let me know how you get on


Darko 

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  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Gimorez it's showing up for me in My Game Library so maybe give it a little time to see if it fixes itself.

    You can always try a reinstall of Origin to see if that fixes the issue?


    Darko 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    No you can keep it installed @Gimorez, once reinstalled just open your My Game Library and right-click on the icon where you can locate your installation.


    Darko 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Gimorez this is the kind of thing that often fixes itself, if you give it a little time and check back then it may be the easiest thing.

    You can also try creating a new Windows admin account and try installing Origin there or test it on a different system.

    Darko

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Cool @Gimorez.


    A lot of the time these things can happen for a thousand different reasons, I tested this on 3 systems yesterday and was unable to recreate it.


    Darko 

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