Forum Discussion

Re: Battlefield 3, BOUGHT via Steam or EA app, Keeps Asking For A Product Key

GO TO C:\ProgramData\Electronic Arts\EA Services\License AND MOVE 71067.dlf or 71069.dlf (IN MY CASE IT WAS CALLED 70619.dlf) TO ANOTHER FOLDER, RESTART EA APP AND LAUNCH BF3


There is no EA Services folder on my side, only EA Core, i still opened it and it contained a 'logs' and a 'prefs' file, 'logs' had a 71069.txt file, and 'prefs' a 70169.ini file.

I tried running the game deleting both and also each separatly, but still the problem remains.

I'm reporting this to you because i have more faith you would know a solution rather than the community manager here, who seems more preocupied with making EA an 'inclusive' company while excluding us from playing this masterpiece.

10 Replies


  • @RPZzzzz wrote:

    There is no EA Services folder on my side, only EA Core, i still opened it and it contained a 'logs' and a 'prefs' file, 'logs' had a 71069.txt file, and 'prefs' a 70169.ini file.

    I tried running the game deleting both and also each separatly, but still the problem remains.

    I'm reporting this to you because i have more faith you would know a solution rather than the community manager here, who seems more preocupied with making EA an 'inclusive' company while excluding us from playing this masterpiece.


    Try to find those two files in your PC, they must be somewhere. Use the search bar 🙂

  • still same problem, idiots... they * into the game

  • cessni's avatar
    cessni
    2 years ago
    @Turcozer guys if you are going to post to say this, at least say if you tried the latest fixes...
  • RPZzzzz's avatar
    RPZzzzz
    2 years ago

    @TurcozerSame here... if they wanted it fixed, it would have been by that time...

    I'm starting to think i should just get a refund from steam and buy it directly from EA. ☹️


  • @RPZzzzz wrote:

    @TurcozerSame here... if they wanted it fixed, it would have been by that time...

    I'm starting to think i should just get a refund from steam and buy it directly from EA. ☹️


    It's not a problem of Steam, I'm on Origin and had all of these issues. But maybe that way you can get the files and delete them. Have you tried to install the .dll file? 

  • Install? I thought the solution was to delete it, anyways i think i know why my folders aren't the same as yours, it's because my version of EA is post Origin, meaning that Origin doesn't even exist in my case, it's only EA, except for this stupid message asking me for my game key which is from Origin


  • @RPZzzzz wrote:

    Install? I thought the solution was to delete it, anyways i think i know why my folders aren't the same as yours, it's because my version of EA is post Origin, meaning that Origin doesn't even exist in my case, it's only EA, except for this stupid message asking me for my game key which is from Origin


    You are confusing two totally different fixes, please read everything carefully.

About Battlefield Franchise Discussion

Discuss the Battlefield games in this community forum.133,569 PostsLatest Activity: 20 hours ago