EA Staff (Retired)Hello @ThePonchoPerson
Thank you for adding this info. For your additional digital content to work on your console, your game disc must be from the same region, your PlayStation account is registration in. If they are coming from different regions, your game won`t recognize additional content. Can you check, if this is the case, and let us know.
Cheers,
Archi
It was purchased from the United States on Ebay when the came was released, my console is registered in the UK. This must be the reason, however how can i fix issue, buying a new game? I wouldnt mind paying for it via the playstation store however i want to find another solution if possible, thank you for all the help from everyone.
see im haveing the same problem every thing works on mine but the premium and i don't have none of the premium dogtags or nothing and mine is xb1 and its from ea access got all the dlc and every thing but its not showing me as a premium member
EA StaffHey @ThePonchoPerson,
if your account is set to UK, you should be able to log in to your account and purchase the DLC in the corresponding PSN store which should resolve that issue for you.
Your issue seems to be a bit different though, @HardCor3Gam3r88, since you play on Xbox which does not have that kind of region lock. What I can see though, is that you do have access to the DLCs, but no Premium on the account. You did have an Origin Access membership which is for PC, no EA Access membership thought. So from my side, everything is working as intended and no Premium content should be unlocked, just the DLC maps.
hmm that's wildcard cause i got ea access on my xbox one ahh no big worry no way
I have already downloaded them however i dont see how this can effect me accessing the in-game store, however i will redownload them anyway
EA StaffPlease keep us updated, @ThePonchoPerson.
And @HardCor3Gam3r88, what Gamertag did you use to subscribe to EA Access, if I may ask?
here ya go bro @EA_Joker HardCor3Gam3r69 that's my gt for xbox
EA StaffHey @HardCor3Gam3r88,
thanks fo that - I see the EA Access subscription now. If I check your soldier's battlelog, it also shows me your Premium dog tags. It might occur that some features are not accessible if you got Premium via EA Access, that includes mainly the Phantom Program.
i thought so but should all the dogtags for premium unlock i can understand the other stuff
@EA_Joker i have redownloaded the whole game and its dlc's and it is now showing a rather unusual message whenever i open the store:
