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Oustor's avatar
Oustor
4 years ago

Re: Battlefield: You have lost connection to the EA servers

For the last month I have tried to connect to my Battlefield games (BF1, BF V and BF 2042 Beta from back when it was live), but every time I get the same error that i have "lost connection to the EA servers" and "online features will be unavailable". I have never had this problem from playing battlefield before, but i havent played for a while and i was thinking to prepare for the new BF when i got this problem. The last years I have played on PS4, but earlier this year I upgraded to PS5. 

All my other EA games work completely fine and are connected to the EA servers, both Fifa and Battlefront, except Battlefield. I have tried everything and be in contact with EA Help on Twitter, but it does not simply work, and i have had this problem for the last month. My brother has not this problem and he is connected to EA servers on Battlefield, but I simply cant get through and it is really frustrating. 

Does other also have this problem, and how can I fix this? Is this a common problem for everyone? I was really looking forward to the new Battlefield, but I simply cant risk to buy it now in fear for not be able to connect to the servers, because then the game would be useless...

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  • Its_Travis_199's avatar
    Its_Travis_199
    Hero+
    4 years ago

    @Oustor

    I were also thinking about expired PS Plus membership as this is required for online gaming as i know. Not not sure if certain other games don't request it but i think it's an overall need from PS since PS4. @EA_Leeuw  🙌

    Make sure you also play on the same account as you did before, but i guess you do. 😉

    Try to restore licenses on your PS5.

    Maybe also even try to set it active as your "Primary PS5 console".

    Just to compare, try to play the game once again on the PS4 if you still have it. 

    Because if that still works it probably has something to do with the PS5 console or at least something that's missing or being messed up as you switched to the new console.

    Greets, 

    Travis 

  • Oustor's avatar
    Oustor
    4 years ago

    @EA_Leeuw 

    I tried yesterday to hard reset my console but it made no difference, still have the same problem. I also doublechecked my PS plus membership and confirmed it was active and account as adult. I will try to reinstall my battlefield game, but I have done that one time before I reached out to you and that did not work either. But I give it another try. 

    @Its_Travis_199 

    I thin PS plus is an overall for playing online,a nd all my other games are working fine online, except all my BF games.

    Tried to restore my licenses earlier, but I will give it another try. 

    I thought of that as well and tried to play once again at my old PS4, which has worked earlier, but this did not work either, so I really dont know anymore what could be the problem here. 

    Could it be my internett blocking something? I think that sounds strange as well because I have played Battlefield on this network earlier this year with no problem at all.

    Thanks for the help so far, guys 🙂

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