Re: battlelog

I think you can do it by yourself but I would suggest contacting an EA Advisor that can do it for you. You can have a live chat or a phone call depending on your country of region. 

Contact an EA Game Advisor.

Select a topic for the best results.
Scroll to the bottom and select Contact Us.
Select your platform and list a short description of your problem.
Select live chat or call me to request a call back from an advisor.

The Game Advisor will assist you further with your issue.