Re: Bf1, cant find product key, help.
@Andriuxa132 wrote:
Hello 7days ago i bought bf1 didnt download it or anything couse i noticed that i bought it on other acc not the main one, so i asked for refund and it says that request pending, later i tought that i can use product key to transfer the game, all my games have product code, but this one dont have, i read that in email i could find it, its not there either, what to do? Live chat probably dont work couse it says 5min but i waited 1hour, now i downloaded the game played it, but i cant find product key anyways.
You do not receive a product code when making purchases for your own account via Origin. The CD Key\product code is automatically applied to the purchasing account. The only way to remedy the situation is exactly what you did, contact a Game Advisor and cancel that transaction. Then log in with the account that you wish to purchase the game and repurchase.
If you don't want live chat use the "call me" function to speak with a game advisor.
You can reach a game advisor here: https://help.ea.com/contact-us click on the orange button on the right to start a new case, follow the instructions and when you are presented with a contact method I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time. The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.
If you are living in a country that doesn't support our 'call me' feature, you could use a Voice-Over-IP service (such as Skype) instead. Just put your location in the Voice-Over-IP service to UK and use that to call our UK number listed in the phone section here: http://help.ea.com/uk/article/contact-ea-help/
