Is there who knows the answer? I'm going crazy!
Forum Discussion
21 Replies
Right click BF4 in origin and press "Repair"
didn't want to start yet another thread so I thought I would jump in here.
I to am having trouble with the game, first explain my problem then I will list what steps i have done to try and correct.
Bought the game 3 days ago.
Downloaded and installed.
Launch, get a window pop up for about 10 seconds...
Crashes on launch "Battlefield 4tm has stopped working"
Have looked on forums everywhere and tried to resolve the issue.
restarting/rebooting between each step below
Updated all drivers using driver detective.
cleared cookies and browsing history
ran sfc /scannow, with errors
used dism.exe /online /cleanup-image /restorehealth
re-ran sfc /scannow, with ZERO errors. ran twice to ensure success
no success.
un-installed bf4
deleted all bf4 directories
ran CC Cleaner, and then ran it on registry.
re-ran sfc /scannow, with ZERO errors. ran twice to ensure success
re-installed directX, C++ and .NET framework
re-ran sfc /scannow, no errors
re-downloaded bf4 in one download, no interuptions or pausing
installed bf4
no success
set game to run as administrator for x32 and x64 exe's
disabled origin in-game
disabled origin cloud
removed HD drivers
ran CHKDSK, no errors
repaired install of BF4
manually installed and updated punk buster.
tried launching with firefox as well.
turned off all background programs including virus scanner
still no success. I still have not successfully launched the game once. Black screen with flashing _ did go full screen once before crashing, as far as I have got.
I remember having major issues like this with bf3 when i bought that on pre-order when that came out, and had similar issues, but on a different rig.
i am out of ideas on what to do next.
included is my dxdiag below.
would really appreciate the help
------------------ System Information ------------------ Time of this report: 8/18/2014, 18:09:43 Machine name: REKIT Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035) Language: English (Regional Setting: English) System Manufacturer: TOSHIBA System Model: Satellite P70-A BIOS: 1.00 Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz Memory: 16384MB RAM Available OS Memory: 16136MB RAM Page File: 2909MB used, 15658MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 120 DPI (125 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.03.9600.16384 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Intel(R) HD Graphics 4600 Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Type: Full Device Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_FA791179&REV_06 Display Memory: 1792 MB Dedicated Memory: 0 MB Shared Memory: 1792 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: AUO209D Native Mode: 1920 x 1080(p) (60.496Hz) Output Type: Internal Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32 Driver File Version: 10.18.0010.3345 (English) Driver Version: 10.18.10.3345 DDI Version: 11.1 Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1 Driver Model: WDDM 1.3 Graphics Preemption: DMA Compute Preemption: Thread Miracast: Supported Hybrid Graphics GPU: Integrated Power P-states: Not Supported Driver Attributes: Final Retail Driver Date/Size: 11/4/2013 19:22:34, 12151296 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-4756-11CF-0478-74DABBC2C435} Vendor ID: 0x8086 Device ID: 0x0416 SubSys ID: 0xFA791179 Revision ID: 0x0006 Driver Strong Name: oem62.inf:5f63e534dd929195:iHSWM_w81_Q0:10.18.10.3345:pci\ven_8086&dev_0416&subsys_fa791179 Rank Of Driver: 00DA0001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledCopy your reliabillity history and paste it here
This error can come from many areas for some it is easy to get off the PC for others not so easy. Not sure it will help you guys but this is a link to the post I did on how I got this error off my PC. I hope it can help some of you.
Thanksguys,
i smell cookies; see below
Zorlacc; i did find your post and go through all those steps. and a few extras. I did forget this step with the error logs though. Dont know what to do with these though.
8 errors on launch
Log Name: Application Source: Application Error Date: 19-Aug-14 1:19:16 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Rekit Description: Faulting application name: bf4.exe, version: 1.3.2.3825, time stamp: 0x53a4d82a Faulting module name: nvwgf2umx.dll, version: 9.18.13.2765, time stamp: 0x52785d8f Exception code: 0xc0000005 Fault offset: 0x00000000004e3477 Faulting process id: 0x1b1c Faulting application start time: 0x01cfbb60823fcdee Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe Faulting module path: C:\WINDOWS\system32\nvwgf2umx.dll Report Id: ca291480-2753-11e4-beba-24fd5217b74a Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2014-08-19T03:49:16.000000000Z" /> <EventRecordID>49308</EventRecordID> <Channel>Application</Channel> <Computer>Rekit</Computer> <Security /> </System> <EventData> <Data>bf4.exe</Data> <Data>1.3.2.3825</Data> <Data>53a4d82a</Data> <Data>nvwgf2umx.dll</Data> <Data>9.18.13.2765</Data> <Data>52785d8f</Data> <Data>c0000005</Data> <Data>00000000004e3477</Data> <Data>1b1c</Data> <Data>01cfbb60823fcdee</Data> <Data>C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe</Data> <Data>C:\WINDOWS\system32\nvwgf2umx.dll</Data> <Data>ca291480-2753-11e4-beba-24fd5217b74a</Data> <Data> </Data> <Data> </Data> </EventData> </Event> Log Name: System Source: Schannel Date: 19-Aug-14 1:18:34 PM Event ID: 36888 Task Category: None Level: Error Keywords: User: SYSTEM Computer: Rekit Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 43. The Windows SChannel error state is 252. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Schannel" Guid="{1F678132-5938-4686-9FDC-C8FF68F15C85}" /> <EventID>36888</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2014-08-19T03:48:34.162545800Z" /> <EventRecordID>25021</EventRecordID> <Correlation /> <Execution ProcessID="848" ThreadID="5308" /> <Channel>System</Channel> <Computer>Rekit</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="AlertDesc">43</Data> <Data Name="ErrorState">252</Data> </EventData> </Event> Log Name: System Source: Schannel Date: 19-Aug-14 1:18:34 PM Event ID: 36888 Task Category: None Level: Error Keywords: User: SYSTEM Computer: Rekit Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 43. The Windows SChannel error state is 252. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Schannel" Guid="{1F678132-5938-4686-9FDC-C8FF68F15C85}" /> <EventID>36888</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2014-08-19T03:48:34.153464600Z" /> <EventRecordID>25020</EventRecordID> <Correlation /> <Execution ProcessID="848" ThreadID="5308" /> <Channel>System</Channel> <Computer>Rekit</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="AlertDesc">43</Data> <Data Name="ErrorState">252</Data> </EventData> </Event>
Ok this error ... Faulting module name: nvwgf2umx.dll, is from the Nvidia card driver what I did with this is.... I will look at others semi hard to read lol give me a few. 😕mileyvery-happy:
Get new video card diver or beta on desktop we need to get you a fully clean install of it after steps below.
So what I need you to do download CC cleaner the free version and install CC cleaner on your PC.
http://www.piriform.com/ccleaner/download
Remove the video card driver using the tools area of CC cleaner then reboot the PC.
When windows loads it will install a driver thats normal no big issue, once back on desk top then open CC cleaner again.This time go to the registry area and scan for issues , then pick fix selected issues it will give you the choice to do a back up. Then pick fix all selected issues you may have a ton of issues if you never have used this before its normal. Then reboot your PC again and do all the registry steps again until it finds none. Reboot your PC after you do each scan on registry. Once it finds none then move to the next step.
Now install the video card driver new one or beta when done reboot.
Next test bf4 if you still have issue ....
Try repair game or do this step again as the BF4 cfg could be messed up.......
BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues.
1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4 If it fails reboot your PC and run repair game again and test BF4.
4- When done go test your game.
Now test BF4 againEdit for this one ..... error code is 43. The Windows SChannel error state is 252. from Origin no big deal from what I can see. If I recall correct once I set origin to run as admin it went poof gone from event Viewer error. So try this ..
Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.
or it was this I did in the registry sorry was back in May I did all this but I do recall living in my registry fixing stuff 😕mileyembarrassed:Edit...
This Event ID 36888 occurs if a user tries to access a web site using HTTP but specifies an SSL port in the URL. For example, http://hostname or https://hostname.
If some user access the website with the URL http://hostname:443, then this event will be logged. You can check the Schannel tracing log to confirm the scenario.
If no issue is found, you can simply disable this Schannel event logging by changing the following registry value to 0.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SecurityProviders\SCHANNEL\EventLogging
So for now try what I posted this puppy is the issue for the error in BF4.... Faulting module name: nvwgf2umx.dll, So do the video card driver by the steps I posted with CC cleaner and do all steps fully and test BF4 and post back. And dont forget what I posted on my page reg this error it shows up from time to time but repair game does fix it and if repair game finds nothing reboot and repair game again. A buddy of mine kept getting this error after he did all my steps and I had him remove the video card audio diver and it fixed it.
Update your graphics card drivers and it should fix it.
You my friends are my hero's
a log of actions that I took that corrected for future refrence, and maybe update you list
did everything on your help page.;
but still had issues
uninstalled my video card, rebooted.
CCclearner kept finding issues with Nortons. Uninstalled reboot Nortons, reboot and a-re run of CC celaner, no issues
Reinstalled virus scanner, reboot and a-re run of CC celaner
downloaded Nvidia G-force experience (http://www.geforce.com/geforce-experience/download)
updated drivers
reboot and a-re run of CC celaner. all clear.
BF4 launches
I am very thankful for the assistance recieved by you two, esspecially Zorlacc and the time you must put into helping people with their issues.
Np, glad it works for you now 😕mileyvery-happy:
Sweet happy its fixed for you and your very welcome and thank you much for your words and XP's 😕mileyhappy:... this error can show up again but just run repair game and it should be good to go. Only time I had crazy issues again was after the last DLC came out and had to repair game like 6x I think. But on a happy note this is when I found the trick for repair game.... if it finds nothing reboot PC then run repair game again.
I have played campaign from start to finish now, way to easy, but
now when I play multiplayer after playing for 15 minutes I get disconnected,
ErrorCould not join server ⚽Rekit try this...
Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.
Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.
Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game
Origin Cloud Storage turn it off
Origin, settings, GeneralMake Sure BF4 is set to 64bit if your windows is 64bit
1- open origin and go to My Games
2-Right click BF4 and go to Game Properties
3-Under when launching this game set it to x64 and check off disable origin in game.
4- Hit apply and test you BF4Make sure all this is up to date...
Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35
Reinstall Microsoft C++
http://www.microsoft.com/en-gb/download/details.aspx?id=30679
Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653
Adobe Flash Player update
http://get.adobe.com/de/flashplayer/
If all this fails to fix it then try this...
BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.
1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4
4- When done go test your game. If it fails reboot your PC and run repair game again and test BF4.Very thank you so much for your answer. But until now I still have not found an effective method. Reinstall the system,reinstall the game, DX, C++, add instruction, repair the game, EA service, all of no use. If possible, I hope someonecan help me remote. Thank you again, and those people who helped me
Hi AmberPush if you can tell us the error source / Faulting module name like Rekit did then we may be able to help you. The trick to fixing this error is finding out what is doing it and fixing it. Go into your PC event Viewer and have a good look at the errors.
To find event viewer ... Control Panel / Administrative Tools click on event viewer then go to event viewer local at the top, this will show you your windows errors.
😕mileyhappy: I need a bit more information from you , I know your on win7 from your first post but more what I need is the event id and source . So far from what I can find this is from a windows update but I want to be sure before I give you steps to fix this. So event id and Source please .
I am thinking 0xc0000005 is the event id and I could be wrong 😕mileylol: so spell it out for me ......I need both source and event id
Edit ......Faulting module name: as well
Its ok this is how we learn this stuff and we all start someplace 😕mileyhappy: It was not until I had a war on my PC with this error did I start to learn event viewer more 😕mileylol: I felt like I lived in event viewer for a week . 😕mileylol:
I found a piece of information,“Display driver nvlddmkm has stopped responding, and has been successfully restored.” but this time did not show "has stopped working", I was through the task manager to end it. It still occupies only 2GBram, but what specific information I have not found applications in this column.
So nvidia card that error can be due to dust inside PC and few other things as well. If you have a can of air turn off pc and unplug it and blow it out with can of air/ blow out video card fan as well with air.
Other then this it is a good chance your BF4 stopped working is also from video card driver. The thing about this error once you do clean it up /fix it well it can show up again and it can take a few repair games just to give you a heads up. Nothing is fast to fix this error as I found out and it will show up again once in a few but repair game can fix it once you fix driver.
So lets start with this first settings this has to be done to stop issues with this game..
Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.
Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.
Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game
Origin Cloud Storage turn it off
Origin, settings, General
Make Sure BF4 is set to 64bit if your windows is 64bit
1- open origin and go to My Games
2-Right click BF4 and go to Game Properties
3-Under when launching this game set it to x64 and check off disable origin in game.
4- Hit apply and test you BF4Next part...
Get new video card diver or beta on desktop we need to get you a fully clean install of it after steps below.
So what I need you to do download CC cleaner the free version and install CC cleaner on your PC.
http://www.piriform.com/ccleaner/download
Remove the video card driver using the tools area of CC cleaner then reboot the PC.
When windows loads it will install a driver thats normal no big issue, once back on desk top then open CC cleaner again.This time go to the...must do this to fix this error...> registry area and scan for issues , then pick fix selected issues it will give you the choice to do a back up. Then pick fix all selected issues you may have a ton of issues if you never have used this before its normal. Then reboot your PC again and do all the registry steps again until it finds none. Reboot your PC after you do each scan on registry. Once it finds none then move to the next step.
Now install the video card driver new one or beta when done reboot.
Next test bf4 if you still have issue ....
Try repair game or do this step again as the BF4 cfg could be messed up.......
BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues.
1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4 If it fails reboot your PC and run repair game again and test BF4.
4- When done go test your game.
Now test BF4 again then post back if you still cant ditch this error then we need to take a harder look at errors in your event viewer :/
