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Anonymous's avatar
Anonymous
12 years ago
Approved

Re: Black screen/crashing when changing a map or leaving game

yeah i got message but i forgot what it said,next time i going to take pic a uploaded its not the first time that happens

i7 4700qm

16gb ram

nvidia 755m sli

1tb hybrid 24ssd

windows 8.1 64bit

1 Reply

  • Does it crash when changing to only certain maps (Dawnbreaker, for example)?

    Did you update your graphic drivers? You should.

    Punkbuster seems to pop up as the cause of many a problem so........

    -Reinstall Punkbuster.
    Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and select pbsv.exe . Choose 'reinstall'
    Install advice for Punkbuster https://help.ea.com/uk/article/punkbuster-technical-issues

    Its always sensible to do these things too:

    -Do a repair install of the game in Origin. In origin right click your game and from drop down choose repair install.

    -Disable Origin in game.
    In Origin - Application settings - Origin in Game - disable Origin in game

    -Reinstall DirectX.
    1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
    2:Find file named DXSETUP.exe and right click on it and choose RUN AS ADMINISTRTOR. Install it. It should update your DirectX install.
    3: You might need to reboot computer first.
    4: try to launch game.

    -Reinstall C++ redistributables.
    1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist
    2: Right Click on vcredist_x64.exe and choose RUN AS ADMINISTRATOR then follow onscreen prompts.
    Do the same with vcredist_x86.exe and follow onscreen prompts.

    -Update your Microsoft .NET framework.
    http://www.microsoft.com/en-us/download/details.aspx?id=17851