So I have checked and there is no available updates. I have restarted my xbox twice. Although I haven completely unplugged it. I think what the problem is is that I treid to download it but then went off the app. so now i cant update it ☹️ I am very advanced in the game and would hate to loose everything. Thank you for helping 🙂
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Are you sure it didn't download? It wasn't that big of an Update, shouldn't have taken too long.
Are you able to launch the game, and play any multiplayer or anything?
You should have gotten a UI Update as well when you get to the Home Screen.
I apologize this is happening.
Not sure how long it would take, but another option would be to uninstall/reinstall Battlefield 1 if you'd like to try that.
Otherwise, you may contact EA Help via Live Chat, and see if there is more in-depth steps that you can take to resolve this.
https://help.ea.com/contact-us/
Hope this helps.
Thanks 🙂
- @Crazy39kids
You will not lose progress if you Uninstall/Reinstall.
All of your saved data is stored in the Servers.
So, if you choose to go this route, you will be fine 🙂 Glad to hear it is working out for you.
To get the Premium Pass back, go to your Manage Game settings, and make sure the Premium Pass is installed again.
Let me know if you still need help.
Thanks 🙂
You're welcome.
If you can't find it under Manage Game, you also have the choice to go to the Xbox Store and see if you can install it from there.
