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Anonymous
9 years ago

Re: Cannot connect to EA Online. Battlefield 3. XBox One Backwards Compatibile

ISSUE SOLVED. ANYONE HAVING THIS ISSUE, READ THIS: After trying a lot of things I have solved this issue. I tried removing cache. I tried removing the MAC address. I tried removing my account from my XBox One and re-adding it. I removed my internet connection and reconnected. I did a hard reset after each of these steps and they did not work. I ended up chatting to Microsoft support and letting them know the steps I had already tried. They suggested I reset my xbox to factory settings. I did this and chose the option to keep my games and apps. Then I relaunched the game. And Hallelujah it worked and is now up and running. I have all my stats and level and everything else back. Fore anyone else having this issue I would suggest trying these steps in the same order as i did and if they do not work reset your xbox to factory settings. Or if you want you can start with resetting your xbox to factory settings. This should fix the problem. 

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