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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Connection from South Africa to UAE servers - PS4

Hey @JannieLVictor,

Thanks for the post.

I can imagine it's not fun playing with this ping.

Nothing changed from our side either. It's possible that something outside of your ISPs control changed that is now causing you to have such a high ping to those servers, but this is unfortunately not something we can verify from our side.

Thanks.

5 Replies

  • Hi, thank you for the quick response on this. Then just this question regarding this problem. When I'm on my PS4 BF1 and in the server browser, and I sort my browser by ping, these UAE servers still pop-up on the top of my page. The EU servers, (Germany flag) are below these UAE servers. So of I join any UAE games, like I just did, it runs 275ms. If I join the EU(Germany) servers it runs the standard 180ms that I normally get. So it sees my connection to UAE servers as faster than the rest, but worst ping of the rest. Just doesn't make sense... Please advise.

    Thank you so much.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @JannieLVictor,

    There are two different things you see in-game; in the server browser, you see the ping to the ping location of the game servers. But in-game, you see the actual ping to the game servers while you're playing on them. It's common that these are two different things. If you notice that there's a major difference between the server browser ping and the ping you see in-game, when you join one of those low ping server browser servers, it could mean that your ISP is experiencing issues connecting you to the actual game servers.

    Another player has witted quite a helpful guide on how you can check this, you can find this here.

  • Hi. Im also from South Africa ping 180ms - 200ms. Is there no possibility to turn lenient latency on on the EA servers? That would def help a bit. 

  • BuLL_zZz_eYe_89's avatar
    BuLL_zZz_eYe_89
    3 years ago

    I know there is an option to turn on lenient latency in game. But if you tyrn it on there is no servers. If that makes sense