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Anonymous's avatar
Anonymous
12 years ago

Re: contact number uk

Well if you want to call them, UK number: +44 203 0141818. But it is better to do it by live chat, since it is free. To contact support by live chat, follow this steps:

For this, you will need to contact Origin/EA support. They will gladly help you, with this problem. To contact them, see the steps below: 

*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*

Click the following link and log in: https://help.ea.com/en/

Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.

On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.

If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.

Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.

You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.

After this, you will get a live chat or a callback (depending on what you chosen) with an EA agent, that will be glad to help you.

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If this solves your question, click the green solution button and mark it as solution so it can help others with the same problem.

4 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    phone number dosenot work 

    noone answers chat 

    been trying for days 

    ok wrong browser comodo not work with chat

  • Anonymous's avatar
    Anonymous
    11 years ago

    have the same issue, phone number doesnt work. no one answers chat. How can i contcatc them?? this is a bad service

  • Anonymous's avatar
    Anonymous
    8 years ago

    Online chat doesn't exist, just basic moronic webhelp which doesn't lead anyware.

  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    Live chat exists just fine, you just need to choose the right options in the contact form 🙂

    Go here to contact EA support: https://help.ea.com/en/contact-us/new/

    • In the upper right corner, choose your region. If it's not there, choose US or UK.
    • Choose a game. For help with an account issue, choose Origin
    • Choose your platform
    • Choose topic and issue to give EA details.
    • Click Select contact option, and hopefully you get in touch with someone fast!

    Here are some tips on how to do it if it's complicated!
    https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100
    I've done it several times. Had a connection issue once, but that got fixed when I changed browser.

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