Could you please try following troubleshooting steps from our community member poohstick:
From Poohstick aka game won’t launch:
Hey, if you are on PC then do the following:
-Reinstall Punkbuster.
Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and select pbsv.exe . Choose 'reinstall'
Install advice for Punkbuster https://help.ea.com/uk/article/punkbuster-technica
- Make sure you download and install the latest Battlelog plugins.
1: First uninstall the old Battlelog plugin by going to "Control Panel\Programs\Programs and Features" and removing "battlelog web plugin".
2: Then log-in using Origin and go to battlelog page where you'll be prompted to download the latest web plugin (once you try to join a multiplayer server using the multiplayer server browser).
3: After you have installed this Plugin you should clear your cache, exit your browser.
4: Then, restart your browser and re-login to Origin to ensure a proper install.
5: If this doesn't work then you should try a different browser (Chrome/Maxthon/Firefox, etc)
-Do a repair install of the game in Origin. In origin right click your game and from drop down choose repair install.
- If you have a Realtek soundcard try disabling it in the BIOS.
-Run the game as ADMINISTRATOR.
Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and tick the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.
-Disable Origin in game.
In Origin - Application settings - Origin in Game - disable Origin in game
-Run Origin as Administrator
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatability tab and tick the box next to RUN AS ADMIN.
-Reinstall DirectX.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
2:Find file named DXSETUP.exe and right click on it and choose RUN AS ADMINISTRTOR. Install it. It should update your DirectX install.
3: You might need to reboot computer first.
4: try to launch game.
-Reinstall C++ redistributables.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist
2: Right Click on vcredist_x64.exe and choose RUN AS ADMINISTRATOR then follow onscreen prompts.
Do the same with vcredist_x86.exe and follow onscreen prompts.
Please keep us updated.
Basti
