Hi,
It would be better to contact a game advisor to explore your options.
(You will probably need to get the EN version and have RU removed
from the account.)
To contact a game advisor, go to
https://help.ea.com/en/contact-us/ask
* Fill in "account" in the search bar
* hit find solutions
* Then select product in the first selecting bar, account management in the second and select your platform in the last bar.
* Hit find solutions.
Now you will be given multiple solutions to your problem. To contact support you need to click "I still need help".
Here you can choose a contact option.
