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Anonymous's avatar
Anonymous
11 years ago

Re: evenbalance power abuse

Hello there.

Evenbalance is indeed a legal partner of EA. Not only that, but the developer of anti-cheat program called PunkBuster, which is used in many online games. I would like to tell you that Evenbalance does not abuse any powers they have with PB, as it is all an automatic program that detects cheats (of course any bans are reviewed by the PB staff, so there can be no mistakes).

So if you are banned, follow this steps here, if you what to appeal your ban.

If you wore banned by PunkBuster, see this page and do every step, if you wish anything do be done against your ban: http://help.ea.com/en/article/punkbuster-bans-and-violations/ .

If you wore banned by GGC-Stream.NET, see this page and do every step, if you wish anything do be done against your ban: http://help.ea.com/en/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned/ .

If by any chance you wore banned by FairFight as well, see this page and do every step, if you wish anything do be done against your ban: http://help.ea.com/en/article/battlefield-4-ban-codes-issued-by-fairfight/ .

If by any chance EA banned your account for breaking the rules, see this page and do every step, if you wish anything do be done against your ban: http://help.ea.com/en/article/information-about-banned-or-suspended-accounts/ .

6 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    oh but they do you see.,, maybe not in legal terms but moraly and  by the way ! thanx for doing this as a volenteer 🙂

    i have mail some people a few levels up about this.. just to know, what they think,, and why they think it..

    if a company makes a deal with another company,, they have responsebillity, especially when it can affect so many innocent people and are known to be ignorant. they are also  both lawyer, judge and executioner. and apply a ban without reason ( well we get a violation number that doesnt say anything ) is in a way abuse of power due to the fact they are so well intergrated in the game and without it there is almost no servers. and if this was in normal life

     being judge without presented evidence,, you know what that is called right? at leas in a civil world.

    i am no expert , this is just me trying figure it out how this can be acceptable from EA point of view .  if u have visit bf forum you know people is not just fooling around and lies, most of the people has no clue them self and doesnt even know how to cheat.. take dr.web for an example. over 100 people  had this software installed and got band days or weeks after. EA should care, they hired this company to take care and help  EA game  players, your customers

    so pb is contracted by evenbalance with a written contract, but deny any involement with how they treat EA customers. and even in fact are lying on their

    ban explination. and in fact are making profit of unlifted wrongfully bans.. think of this.. a happy customer of EA gets a ban on his game ( and yes i know.. bla bla its a 3 party software EA doesnt care ) .. gets mad.. and what does he do.. he buys a new key /game .. who profit from that, in fact, in the explanation of the ban.. evenbalance tells us   "in order to resolve this issue you have to buy a new GUID/key .  By being a legal partner and intergrate their producs in a buy,, i think that by doing so you (EA) are somewhat responsible if a ban that is wrongfully done, i guess they have seen to this so there is no legal ground for this but very much ethicly  and moraly.. i guess a costumer is always right dosnt aply in EA way of thinking.. and why would they care.. the make money of unresolved issues due to a ban

    and i you out aside that you do this on behalf of EA u know that i am right

    this is only what i think and doesnt reflect how it might be in real. just my thoughts and logical thinking

    if you know what power abuse is they have to fit in some speciel criterias ..

    1. they never tells you why you cheated,, they say i can take advantage of knowing that. . yes and now. sure i can if i wanted to , but no,, it doesnt matter,, if i want a workaround i would do that regardles what i know from a ban, if you noticed,, there allready are working workarounds..

    2. they are almost alone, no other anti cheat is so well intergrated as a 3 party software. even offical EA servers have pb enabled, what i have seen. 

        by that EA kinda force us to use pb. if i want gain rank i must use a pb server. and they use that against us wrongfully ban players.

    3. there is no chance in H*** we can be proven not guilty, that itself is power abuse. would not work if this was a legal case any day.

    4. even with proof they dont lift bans.. power abuse

    6, even when the say they have no way to know if it was me that cheated or even on my computer,, still ban.. thats power abuse

    and i want to say, yes we need evenbalance product, without it well that would really suck.. they are great ,but their behavoir when a ban is set is unacceptable

    Improper use of authority by someone who has that authority because he or she holds a public office
     
    ban  innocent players are very improper

     

     i can go on but i think you got the picture

        

  • Anonymous's avatar
    Anonymous
    11 years ago

    oh but they do you see.,, maybe not in legal terms but morally and by the way ! thanx for doing this as a volunteer 😕mileyhappy: 

    i have mail some people a few levels up about this.. just to know, what they think,, and why they think it.. 

    if a company makes a deal with another company,, they have responsibility, especially when it can affect so many innocent people and are known to be ignorant. they are also both lawyer, judge and executioner. and apply a ban without reason ( well we get a violation number that doesn't say anything ) is in a way abuse of power due to the fact they are so well integrated in the game and without it there is almost no servers. and if this was in normal life 

    being judge without presented evidence,, you know what that is called right? at leas in a civil world. 

    i am no expert , this is just me trying figure it out how this can be acceptable from EA point of view . if u have visit bf forum you know people is not just fooling around and lies, most of the people has no clue them self and doesn't even know how to cheat.. take dr.web for an example. over 100 people had this software installed and got band days or weeks after. EA should care, they hired this company to take care and help EA game players, your customers 

    so evenbalance is contracted by EA with a written contract, but deny any involvement with how they treat EA customers. and even in fact are lying on their 
    ban explanation. and in fact are making profit of unlifted wrongfully bans.. think of this.. a happy customer of EA gets a ban on his game ( and yes i know.. bla bla its a 3 party software EA doesn't care ) .. gets mad.. and what does he do.. he buys a new key /game .. who profit from that, in fact, in the explanation of the ban.. evenbalance tells us "in order to resolve this issue you have to buy a new GUID/key . By being a legal partner and integrate their products in a buy,, i think that by doing so you (EA) are somewhat responsible if a ban that is wrongfully done, i guess they have seen to this so there is no legal ground for this but very much ethically and moraly.. i guess a costumer is always right doesn't apply in EA way of thinking.. and why would they care.. the make money of unresolved issues due to a ban 

    and if you put aside that you do this on behalf of EA u know that i am right 

    this is only what i think and doesn't reflect how it might be in real. just my thoughts and logical thinking 

    if you know what power abuse is they have to fit in some special criterias .. 

    1. they never tells you why you cheated,, they say i can take advantage of knowing that. . yes and now. sure i can if i wanted to , but no,, it doesn't matter,, if i want a workaround i would do that regardless what i know from a ban, if you noticed,, there already are working workarounds.. 

    2. they are almost alone, no other anti cheat is so well integrated as a 3 party software. even offical EA servers have pb enabled, what i have seen. 
    by that EA kinda force us to use pb. if i want gain rank i must use a pb server. and they use that against us wrongfully ban players. 

    3. there is no chance in H*** we can be proven not guilty, that itself is power abuse. would not work if this was a legal case any day. 

    4. even with presented proof they don't lift bans.. power abuse 

    6, even when the say they have no way to know if it was me that cheated or even on my computer,, still ban.. thats power abuse 

    and i want to say, yes we need evenbalance product, without it well that would really suck.. they are great ,but their behavior when a ban is set is unaccepta
    ble 


    Improper use of authority by someone who has that authority because he or she holds a public office 

    ban innocent players are very improper 


    i can go on but i think you got the picture

  • ragnarok013's avatar
    ragnarok013
    Hero+
    11 years ago

    This is how evenbalance\Punkbuster is affiliated with EA according to EA_AgentX:

    PunkBuster is not an EA-made program. It is developed by Even Balance and used in many online games.

    This guide will have all available information regarding troubleshooting PunkBuster issues for EA games. For more help, reach out to PunkBuster Support
    You must appeal any PunkBuster Ban with Even Balance by opening a ticket by finding and clicking your game on the Support page and then clicking "Web Ticket System." EA Advisors cannot overturn PunkBuster Bans

    What games use PunkBuster?
    Quite a few games run the PunkBuster services, you can find a full list on their homepage . Here are just a few EA titles:
    Battlefield 2
    Battlefield 3
    Battlefield 2142
    Battlefield: Bad Company 2
    Battlefield Heroes
    Battlefield Play4Free
    Battlefield Vietnam
    Medal of Honor
    Medal of Honor Warfighter

    Battlefield 4

    Battlefield Hardline

    Can I play without it?
    You are not required to use PunkBuster. However, you will not be able to join any server that runs PunkBuster Services. There are servers that do not use PunkBuster services, but lack of anti-cheat software can definitely degrade your gaming experience.

    How do I install PunkBuster?
    Even Balance, Inc. are the developers of the anti-cheat software, PunkBuster. Working with game developers, they have created a tool to help identify cheaters in-game and remove them. Any server that runs PunkBuster enforces PunkBuster bans because no one wants to play with a cheater.

    1. Get the latest version of PunkBuster Updater HERE (Mac OSX gamers click HERE ) .

    2. Double click pbsetup.zip.

    3. Extract pbsetup.exe to somewhere on your computer.

    4. Double click pbsetup.exe (For Vista/Win7/Win8 users, right-click the file and select to run as Admin).

    5. Click on Add Game.

    6. Click on the Game drop down menu and select your title, in this case, Battlefield 3.

    7. The box Game Path should automatically complete itself, but if it doesn’t click Browse and navigate to where you installed the game and then click on Add Game.

    8. You will now see your game in the main window, click Check for Updates.

    9. A window should pop up with a progress bar and update to the newest version of PunkBuster for the game, after it has finished a notification will appear, click Ok and you are done.

    How do I update PunkBuster?
    While PunkBuster is designed to update itself, there can be an error and manually updating via PBSetup is recommended.

    Occasionally, you may receive various errors regarding PunkBuster Services not running. Some other software programs such as virus scanners, firewalls and Internet security software packages are suspicious of any new services and kernel drivers when they are first released. Some of these will block PunkBuster components thereby causing the "Losing Key Packets" kicking. Until these various packages are updated to correctly identify PnkBstrA.exe, PnkBstrB.exe, and PnkBstrK.sys as components of the PunkBuster Anti-Cheat System, players who experience PunkBuster kicks due to these conflicts need to either manually adjust the settings of the other software running on their system or disable the other software while playing on PunkBuster enabled servers.

    Make sure PnkBstr.exe is on your exceptions list of your firewall/anti-virus software to ensure it can communicate properly with the PunkBuster servers. You can check your anti-virus/firewall software manual for instructions on adding exceptions.

    Make sure all PunkBuster Services are installed and running by downloading PBSVC.EXE from Even Balance.
    Save the file to your Desktop for easy access.

    Double click the file and select “Run”.

    Choose “Install/Re-Install PunkBuster Service”.
    This will ensure PnkBstrA.exe and PnkBstrB.exe are installed and running properly.

    If you still get kicks, such as “Can’t Initialize PnkBstrB.exe”, go to the Start Menu. In the “Run/Search” bar, type “services.msc” and press Enter.

    Scroll through the list and find PnkBstrA and PnkBstrB. If they are not running (Check the Status column), right click each and select “Start”.

    How do I uninstall PunkBuster?
    You can remove PunkBuster for PC by going to the Control Panel – Programs & Features (Add/Remove Programs for Classic View) within Windows. If you’re having trouble auto-updating or running PBSetup.exe, it may help by removing PunkBuster from your system for a clean installation.



    Click Uninstall/Change to remove PunkBuster Services from your computer. Note: You will not be able to join any matches of games that user Punkbuster until you re-install it. As with any uninstallation procedures, make sure to restart your PC to finalize any system changes.

    You can also uninstall PunkBuster Services by running PBSVC.EXE and choose the “Uninstall PunkBuster Services” option
    If you follow the steps above and still have issues, you may try clean-booting your PC or opening a trouble ticket at evenbalance.com

  • Anonymous's avatar
    Anonymous
    11 years ago

    why do you treat us as morons,, do you think we know nothing? was this the issue in my post? come on, for real,,,

  • Anonymous's avatar
    Anonymous
    11 years ago

    and to gain rank i have to use punkbuster  ,, right?

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