Forum Discussion
26 Replies
this is not help... fix a game crash..
- ApprovedAnonymous11 years agoThe game crashes because your software conflicts with it. There is no simpler way to put this, and no other way to correct this. Whether you want to actually correct it is up to you.
- ApprovedAnonymous11 years ago
i get this error too
Faulting application name: bf4.exe, version: 1.3.2.3825, time stamp: 0x53a4d82a
Faulting module name: nvwgf2umx.dll, version: 9.18.13.4052, time stamp: 0x53b4437c
Exception code: 0xc0000005
Fault offset: 0x00000000000f7bb9
Faulting process id: 0x1228
Faulting application start time: 0x01cfc2ac2fd8c272
Faulting application path: F:\Origin Games\Battlefield 4\bf4.exe
Faulting module path: C:\WINDOWS\system32\nvwgf2umx.dll
Report Id: c57066d0-2e9f-11e4-be8d-20898427799e
Faulting package full name:
Faulting package-relative application ID:
ANY RESOLUTION YET?
- ApprovedAnonymous11 years agoHave you tried the steps provided in this post?
http://answers.ea.com/t5/Battlefield-4/failure-nvwgf2umx-dll/m-p/3377835#M146109 Another way to try and fix this is ..
Try running CCleaner and do the Clean and Registry portions both. It may be software conflicts and/or registry errors.
https://www.piriform.com/ccleaner
Also, try disabling some of the crap that you may have starting up with Windows. If your tray is full of apps, they may be conflicting with the video card driver.You may want to uninstall the video card driver, run Driver Sweeper from safe mode, and have it remove any remnants of AMD / Nvidia drivers it finds. Then re-boot and install the latest driver for you card and OS.http://www.techspot.com/downloads/4266-driver-swee
per.h... - ApprovedAnonymous11 years ago
Faulting application name: bf4.exe, version: 1.3.2.3825, time stamp: 0x53a4d82a
Faulting module name: nvwgf2umx.dll, version: 9.18.13.4052, time stamp: 0x53b4437c
Exception code: 0xc0000005
Fault offset: 0x00000000004ca768
Faulting process id: 0x2ef8
Faulting application start time: 0x01cfc4487e923ffc
Faulting application path: F:\Origin Games\Battlefield 4\bf4.exe
Faulting module path: C:\WINDOWS\system32\nvwgf2umx.dll
Report Id: 4fc845a8-303c-11e4-be91-20898427799e
Faulting package full name:
Faulting package-relative application ID:
any solution yet?
- ApprovedAnonymous11 years ago@ClowN_HuNtER_14 Have you tried the steps suggested in either of the posts above you?
- ApprovedAnonymous11 years ago
tried almost everything on google .... then last try was running cc cleaner and voilaa ! no error since 3 days.
hopefully it remains like this ..... will keep u guys posted !
- ApprovedAnonymous11 years agoThen don't forget to credit @2042isNotBF as she suggested you do this as well. 😉
Let us know what happens, and gl hf. Sweet ClowN_HuNtER_14 fingers crossed for you. Don't forget with every update be it origin or game you will need to run repair game or the error shows up again or at least this is what I have to do and no idea why. Keep us posted please.
- ApprovedAnonymous11 years ago
- ApprovedAnonymous11 years ago
Everytime i get this error i run cc cleaner and restart the pc works for some time ...... this is the only solution seems to bew working for now ☹️
- ApprovedAnonymous11 years ago
crashing again randomly...........EA pls HELP!!!!!!
Give this a try ..
Maybe this is one reason why I never get this error anymore as I run CC cleaner on my game pc every week the cleaner area and the registry area. I also run CC cleaner on registry area anytime I add or remove a program on my PC then reboot PC and check registry again and keep doing this reboot and clean registry drill until it finds nothing in registry.
With all the testing I did with this error I am sure all the extra stuff the video card driver installs makes this error. Faulting module name: nvwgf2umx.dll it is not due to BF4 as all over the net you will see this error for other games and programs on peoples PC's. So holding off for BF4 to fix it is pointless as the issue is on the PC not the game.
After much testing on my own PC the last few weeks this is my list of steps for you guys and girls to try and kill it once and for all. As I could not understand how I got it gone since May and it was not working for others.
1- Download CC cleaner or a program like it and install it, I use CC cleaner and yes this is how I change my video card driver when it needs doing. Semi pain but worth it for me as I had a war with this error for 8 months and I dont want it back.
https://www.piriform.com/ccleaner/download
2- download new video card driver and put it on your desktop.
3- Un plug your net to the PC it can't be online, this is done to stop windows from installing the video card driver from windows update.
4- Open CC cleaner go to tools and remove all things Nvidia reboot if need be go back to tools and remove every trace of nvidia and reboot pc.
5- When back on desktop open CC cleaner and go to registry scan for issues and fix selected issues then reboot. Keep doing this step until it finds no issues in registry 2x in a row to be safe and reboot PC after each scan.
6-When back on desktop and you know registry has zero issiues 2x then work on video card driver part.
7-start video card install agree and continue on win8.1 it gives me a warrning reg net unpluged continue anyway.
8-Pick custom /Advanced install
9- Do NOT let the video card driver install HD Audio driver or Geforce experience so uncheck both they CAN NOT go in
10- check off perform clean install
11- you are only going to let the video card driver install 4 things and DO NOT let it install HD Audio driver or Geforce experience and check off perform clean install.
12-When done reboot PC and plug the Net back in. Then open Nvidia Control panel and go to adjust image settings with preview.
13-Pick use my preference and set it to performance to help run BF4 more smooth most FPS etc. Reboot PC to be safe after reboot run repair game or kill the BF4 folder in my documents and repair game but this will make it so you have to redo your ingame settings.and then test BF4
- ApprovedAnonymous11 years ago
tryed your suggestion. Still crashing.
- ApprovedAnonymous11 years ago
Please help.
I run a gaming centre and i am having the same crash on every PC everytime i or a customer runs Battlefield 4.Faulting application name: bf4.exe, version: 1.3.2.15221, time stamp: 0x541a1598Faulting module name: nvwgf2umx.dll, version: 9.18.13.3523, time stamp: 0x5315b4afException code: 0xc0000005Fault offset: 0x00000000003cb604Faulting process id: 0x13dcFaulting application start time: 0x01cfddb2528537e3Faulting application path: D:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exeFaulting module path: C:\Windows\system32\nvwgf2umx.dllReport Id: df94f9a0-49b0-11e4-9ac9-74d4351dd29aI have tried every fix i could find on forums and i have now run out of fixes to try.the crash can happen randomly but is most common to happen when the game is loading into a new map.i have battlefield 4 premium accounts on all my gaming machines - but my customers are not able to enjoy the game due to these crashes.Fixes tested:
- updating to latest graphics driver.
- reinstalling old nvidia drivers
- uninstalling all nvidia drivers, running registry cleaners, reinstalling drivers excluding nvidia audio and geforce experience drivers.- downloading new nvwgf2umx.dll file and replacing.- fixing .dll files- disabling origin in game- going to: nvidia control panel, configure surround, physx, physx settings, processor and selected my processorI have tried more fixes but too many to recall.Please help. As i mentioned i run a gaming centre and have invested a lot into being able to play this game. But instead i keep getting this same crash on all of my gaming machines.this is my fb page for my gaming centre: https://www.facebook.com/TalkAndSurfCardiffThank YouQasim Din I think its fixed now I dont get any errors now
try these 2 things:
-start Origin and Bf4 as Administrator! thst important! (perhaps its difficult @ a gmaing center but u need to do this!)
-and in Origin u need to disable the overlay
game runs fine now no crashes for 2-3 weeks
- ApprovedAnonymous11 years ago
already am doing this...
just chatted live with nvidia support.
was told to try reinstall punkbuster.
will try that now - ApprovedAnonymous11 years ago
nope - still crashing with same error
hey there,i just googled this error,and i`ve seen you explained something but,wanted to ask you in private,what the heck means this,i played fifa 15 but today i decided to intall windows 8.1
(previous version was 8.0),and now after i select the language,this error pop`s up,what is to do in this case?,BTW this is about fifa 15!Problem Event Name: APPCRASH
Application Name: fifa15.exe
Application Version: 1.3.0.0
Application Timestamp: 543806b6
Fault Module Name: fifa15.exe
Fault Module Version: 1.3.0.0
Fault Module Timestamp: 543806b6
Exception Code: c0000005
Exception Offset: 0000000003da48ab
OS Version: 6.3.9600.2.0.0.768.98
Locale ID: 1033
Additional Information 1: 9217
Additional Information 2: 9217f8d1e8a53cf6f3f4d043f3381e95
Additional Information 3: 99f2
Additional Information 4: 99f2068a3acdef63607e5feec5bd08b8- ApprovedAnonymous11 years ago
keeps on crashing.
this nvwgf2umx.dll error started after final stand update.
Faulting application name: bf4.exe, version: 1.4.2.23028, time stamp: 0x54596f83
Faulting module name: nvwgf2umx.dll, version: 9.18.13.4475, time stamp: 0x5463c5ed
Exception code: 0xc0000005
Fault offset: 0x000000000001ee5a
Faulting process id: 0x19b4
Faulting application start time: 0x01d01491b67cc284
Faulting application path: J:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Faulting module path: C:\Windows\system32\nvwgf2umx.dll
Report Id: 2cf7d2e9-808b-11e4-a14c-ac220b4e222ccrasing is so random, i can play sometimes a day without crash and somedays its 1-10 min and crash.
I have reinstall bf4, drivers,directx, etc nothing helps.
have nvidia geforce gtx 780 (344.75)
- ApprovedAnonymous10 years ago
Faulting application name: bf4.exe, version: 1.4.2.30944, time stamp: 0x55555ffe
Faulting module name: nvwgf2umx.dll, version: 10.18.13.5560, time stamp: 0x55c422c2
Exception code: 0xc0000005
Fault offset: 0x000000000020999d
Faulting process id: 0x4d0
Faulting application start time: 0x01d0e1a9c7543fd4
Faulting application path: E:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Faulting module path: C:\Windows\system32\nvwgf2umx.dll
Report Id: 27de759d-4da0-11e5-b93f-7824afbefbceI did everything suggested in the thread and them some. I ve done troubleshooting with Support still nothing. Has an actual solution been found or just ideas on how to solve them. Seems like this has been going on for some time also seems like some people give up and stop playing.
- ApprovedAnonymous10 years ago
I swiched back bf4 to 32bit and no overlay - no errors.
Here my problem details.after updating Nvidia driver to GeForce Experience 2.5.14
1. At the start of screen after booting w7 unltimate.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Dwm.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc541
Fault Module Name: nvwgf2umx.dll
Fault Module Version: 10.18.13.5582
Fault Module Timestamp: 55dc6ce8
Exception Code: c000001d
Exception Offset: 0000000000a46b35
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: acad
Additional Information 2: acadf4d1b96644805687a6324f8706e6
Additional Information 3: f65b
Additional Information 4: f65b296845ce6636e91541557fcac97a2. After log in Origin.
Problem signature:
Problem Event Name: APPCRASH
Application Name: IGOProxy64.exe
Application Version: 0.0.0.0
Application Timestamp: 55e5f1c6
Fault Module Name: nvwgf2umx.dll
Fault Module Version: 10.18.13.5582
Fault Module Timestamp: 55dc6ce8
Exception Code: c000001d
Exception Offset: 0000000000a46b35
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: b8bc
Additional Information 2: b8bc686ea2cc0e79c7fdd5a1522a2869
Additional Information 3: 2305
Additional Information 4: 2305db712b3e1e8ddd7213a63821d6013. After joining the server when game is about to start
This the problem message while starting the game Problem signature:
Problem Event Name: APPCRASH
Application Name: bf4.exe
Application Version: 1.5.2.34169
Application Timestamp: 55d7db58
Fault Module Name: nvwgf2umx.dll
Fault Module Version: 10.18.13.5582
Fault Module Timestamp: 55dc6ce8
Exception Code: c000001d
Exception Offset: 0000000000a46b35
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: b9ca
Additional Information 2: b9ca1aa13173a89b1fb4c039a6bb0b9e
Additional Information 3: 1aca
Additional Information 4: 1acadb96a4c27027d4868b37ce83059cUnable to play BF4 (can play BF3 though)
Just tried to downgrade Nvidia Driver from 355.80 to 355.60 still there is no change getting all 3 errors.
Please help.
Found the solution. Download the Nviidia Driver launched on 31st may 2015 v 352.86 (don't download later ones it creates problem with nvwgf2umx.dll and Direct X 10)
1. Unplug the Nviida card start up with your default GPU from motherboard.
2. Unistall all the Nvidia Latest updated driver via Control panel.
3. Use CCleaner to clean registry
4.Restart the computer via Nvidia card display (Don't connect internet keep it offline)
5.. Install Nvidia driver version v 352.86
6. While installing this driver if you don't see the message Dwm.exe (desktop window manager) crash message that means you are on right track.
7. after full installation and restarting your PC log in to Origin (IGOProxy64.exe error has gone) and join the game. If game starts without any errors your problem is resolved.
So even if you face the problem I suggest update C++ 2012 to version 4 aswell as download C++ 2015. Remember dont update the driver it will surely starting to crash.
Hope it will help.