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8 Replies
I play on pc @EA_Atic
- EA_Atic5 years ago
DICE Team
Hey, @alexboy20033 make sure that all drivers for windows are up to date, also worth reinstalling the GPU drivers for your PC.
You can also try to do a clean boot to see if there any programs messing with Battlefield 1 and turn off any overlay programs for example Discord or Nvidia experience.
Can you add a Dxdiag so we can see what hardware and drivers you have?
Let me know if this works or not for you. 🙂
/Atic
Hey @EA_Atic when it happend all my drivers were up to date. I played bf1 again and i got gliched again when i died and got revived and died in 2 seconds. I did what you said but that dind't helped.
here is the Dxdiag
- EA_Atic5 years ago
DICE Team
@alexboy20033 Thanks!
Just to be sure game crashes every time you get revived?
Do you have anything overclocked in the system?
/Atic @EA_Atic yes the game will crash every time i get revived and die in 2 seconds. No i haven't overclocked anything.
- EA_Atic5 years ago
DICE Team
Hey there, @alexboy20033
Here is troubleshooting list you can try to see if there anything that helps out.
- Use DX 11 if you are using DX 12.
- Run Ccleaner.
- How to use Ccleaner: https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/
- Turn off Origin in-game.
- Turn off any overlay system and programs.
- Turn of Xbox game bar in windows.
- Run Origin and SWBF as admin.
- Add Battlefield 1 as an exception to any anti-virus/firewall
- Turn off anti-virus/firewall
- Remove the Battlefield 1 document folder in documents and then turn off Origin cloud sync for SWBF2. (it removes settings and it removes the single player and arcade progression)
- Try to do a manual uninstall of Origin.
- Click on the hard way: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
- Reinstall Star Wars: Battlefront 2.
- Try a new windows account with admin priviliges.
/Atic
@EA_Atic thank you i will try those things.
I have 1 other question can i report hackers here or do i need to report them somewhere else? i tried in game but they are stil not banned.
I have proof of 3 people that they are hacking with name.
- EA_Atic5 years ago
DICE Team
@alexboy20033 For reporting cheating Try this: https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/
Not okay to do on the forums.
/Atic
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