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Re: Graphics Driver crash?

Thanks your reply

So I did step 1, upon loading game had grey screen and blacks on several occasions, had to hard boot.

Step 2, had tried this previously but tried again and then tried the game, grey screen, hard reboot.

Step 3, did this came up with no errors.

As a last step bf reinstalled windows, updated graphics drivers.

When the higher functions of the card is used, it either goes to grey screen or black, while the monitor is still on.

Then have to hard reboot.

So is the card dead?

Still in warranty so can send back but wondered if there is anything else we can do that we haven't tried.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    10 years ago

    @enchanted0

    If you have reinstalled all related software, Windows, video drivers and the game and still see this problem then yes; you probably should contact your manufacturer for hardware support.

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