Thank you for your suggestion, however the issue has NOT been solved.
I have tried several times to contact EA via this link to no avail. It seems they will only call you back if you live in USA or Canada.
I have also requested them to email myself in order to assist and I have had no response.
I have tried to call the helpline, however I was put on hold for 2 hours and 4 seconds before being disconnected and was charged over $40 Aus for the privilege, dispite being assured by the recorded message that I would not be charged whilst being on hold!
I am truely at a loss, my server is faulty as it constantly disconnects all players on a regular basis, not to mention it has the worst lag I have ever experienced on any server. All this when you would expect better performance than servers that I access that are on the other side of the world.
Any suggestions on how I can gave EA contact myself?, my attempts to date have cost me a substantial amount of money and time to date with absolutely no outcome.
I would appreciate some help please.
