Re: How do you save progress in the campaign?
Based on this thread, it appears this is actually a well known issue. wherein EA released a broken game and never bothered to fix it. It's frustrating, of course, that EA never fixed fundamental gameplay problems, but it's also frustrating that despite the fact this issue has been observed for multiple years by multiple users across multiple platforms the community response isn't a more straightforward explanation that this is a known issue with no fix.
As far as I can tell there is no mechanism to reliably save progress in the campaign. The only reliable way to avoid losing progress is to not buy this game in the first place.