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Origin|Want to Change Your Origin ID?|EA Help
Only Customer support has the needed tools and permissions to deal with account related enquireries such as a forgotten security question.
This unfortunately means people here on Answer HQ will not be able to help you directly and I can only advice to contact Customer Service/Game Advisors.
Contact a Game Advisor...
Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
