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iSharKoSanty's avatar
iSharKoSanty
Seasoned Adventurer
8 years ago

Re: Low Latency Server Browser - High Latency In Game.

Hi @EA_Atic

Here I upload the UOTrace, in addition to the conquest graph with + 161ms and TDM with 70ms

Also after taking these screenshots between a BF4 64p North America server and the ping was 70ms. The problem is in BF1 on some servers

5 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    8 years ago

    Hey @iSharKoSanty that for coming back to me with information! 🙂 

    So a few items on this one. 

    In red, that is a massive ping spike that would the main reason to why you have issue with playing battlefield 1. I recommend that you contact your ISP and show them this and that there is an issue. 

    The blue line is our servers, you have a pretty ping there thanks to the red line above. 

    I hope this helps! 

    /Atic 

  • iSharKoSanty's avatar
    iSharKoSanty
    Seasoned Adventurer
    8 years ago

    Hi @EA_Atic

    But if it only happens in the servers of conquest of BF1 and not in others like TDM, Domination, rush, etc.

    If it were my connection, it should not happen with all the servers and not only with the conquest. In addition to passing in other games like BF4 (In BF4 it goes well)

  • iSharKoSanty's avatar
    iSharKoSanty
    Seasoned Adventurer
    8 years ago

    Hi @EA_Atic

    Do not contact my ISP today.

    Today to see how was the ping on the conquer servers of BF1, the server browser showed 70ms of ping, in the game had 162ms and to spend 5 minutes under the same game at 65ms.

    Very rare that the failure is only in BF1 in conquest servers and operations, BF4 and other games the perfect ping.

    I add a UOTrace today after the ping normalized and is the same as the previous one, I also add the network graph after the ping normalized.

    This will happen again and I think that if it would be my ISP it should fail in more games and other game modes of BF1, not only in BF1 in conquest.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    8 years ago

    I understand the problem you are pointing out, operations and conquest are the biggest modes that Battlefield 1 have they would also have most data sent between you and our servers.

    And as it stands you still have a 500+ ping spike on average there that means that server/hub is not working as it should and something only your ISP can help with on this.  Everything else looks good from your end.

    /Atic 

  • iSharKoSanty's avatar
    iSharKoSanty
    Seasoned Adventurer
    8 years ago
    Today in the afternoon I had a 70ms ping and one after 6 games the ping went up to 145ms.