Forum Discussion

Anonymous's avatar
Anonymous
7 years ago
Approved

Re: Matchmaking Failed, Error Code: -34601 (BF1 on Xbox 1)

Quick update,

The error has continued, but I have tried a few things and found a fairly robust, if not tedious, fix.

I found option 3 in the original post to work best

Steps

1) press the "xbox" button, and return to your xbox's home screen

2) hover over BF1 and press the "menu" button (right above the right stick) and select "Quit" at the bottom of the pop-up menu.

(This will stop/close the BF1 game rather than 'minimize' it.)

3) reopen the game and log in. Try to join a match, if the error occurs again (Error Code: -34601), return to step 1 and try again.

Sometimes I have to iterate a couple times before the error clears up, but so far this method has worked three times in a row; without resetting or powering down any equipment. 

If anyone has any other ideas, or knows the root cause, feel free to let me know. Maybe I just got lucky three times in a row.

3 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Thanks for giving out some detailed info on that error, @FurzzyMrBear13

    Another thing I recommend trying is clearing your MAC Address.

    • From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
    • Check your Xbox Settings to make sure the clock for your Xbox is synced up with your actual timezone. 

    I tend to see more errors occur during quick match and hardly ever see it at all when finding games with the server browser. If you run into this a lot I'd try going through the server browser to avoid it and perhaps try reinstalling the game when you don't plan to play it for an hour or two to see if that clears this up.


    Good luck!

  • CODgreen's avatar
    CODgreen
    7 years ago
    Thank you, because of you I kept on doing the same thing you said to do, and it finally worked on the third try.
  • Ryo_Hazuki_DC's avatar
    Ryo_Hazuki_DC
    Rising Rookie
    2 years ago
    @EA_Blueberry A stupid generic bot account that doesn't even help. Many are having error 34601. We keep reporting it any nothing is done about it.