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Re: Menu is black - NO imagines are loading

Thanks, everyone confirming that's it's working!

We did an update on our backend earlier in the week and should now be working for you!

Thanks again for your patience!

/Atic

24 Replies

  • I have the issue still, my GPU driver is up to date.

    Do you have any other possibilities for fixing the problem? 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    3 years ago
    Could you move the document folder to the desktop and start the game up. @Syrix347

    /Atic
  • Just bought this game. And same issue. Pretty pathethic  that a years old game does not work out of the box. Oh well, easy refund. Bye.

  • Me and my friend have this issue. We've bought Battlefield 1 recently and everything was alright, until one day. We've faced it almost at the same time. Nothing from this thread helps. I'm convienced that it's not client side thing. Please, pay attention to this issue!

     
  • @EA_Atic

    There's still a problem with a black screen. GPU drivers are up to date, internet connection is good. I followed the instructions all the way to the end. It doesn't help at all. Once it fixed by reinstalling the game, but the next day it was the same. I don't want to reinstall the game every day. It's not how it should work after 6-7 years of release date. Help, pls

  • @EA_Atic 
    I have the same problem too, just bought the game today, i played it when i had game pass on pc. When i launched the game i immediately saw the images not loading in. I also tried all of the "fixes" for this but nothing happened. Is it bad for me because i played it when i had game pass? Or it's just a problem that everyone's having? Because my friend just bought it also today and he's not having any kind of problem at all. Please help! Thanks for the answer in advance!

  • I have a same problem ,I try everything but it doesnt work pls help me (download by the xbox game pass) the everything on the menu is black 

  • yorgan31's avatar
    yorgan31
    3 years ago

    I have the same problem, I try everything written before but it doesnt work pls help mei use ea app it wont open too. everything on the bf1 menu is black @EA_Atic 

  • Game worked fine for a long time for the past month I've been playing it then out of nowhere this problem happens. Any fix found for this?

  • woody357ANW's avatar
    woody357ANW
    Seasoned Ace
    3 years ago

    @SoldierOfDance Hey ! I happens to a large amount of players, this can be cause by maintenance or any actions done by EA in the background I guess. 

    I had this trouble two days ago and it came back well some hours later.

    I do remember in the past having this for over 2 weeks.

    In my experience, you can't do anything from your position and only need to wait.

  • woody357ANW's avatar
    woody357ANW
    Seasoned Ace
    3 years ago

    @cambalaluplo except restart your game, repair it, I didn't try out anything else.

    For how long did you have this problem ?

  • woody357ANW's avatar
    woody357ANW
    Seasoned Ace
    3 years ago

    @cambalaluplo I understand it's annoying, I went there.

    As I said some weeks ago, it happened to me some years ago, last over two weeks.

    Three weeks ago, I had the same issue, lasting for two days.

    I believe in my experience that, you'll get back your game in proper function from itself mate.

  • zenn_nme's avatar
    zenn_nme
    Seasoned Ace
    3 years ago

    Experiencing this as well... Just after being forced to transition to the EA app.

    Before that time, on Origin, no problems whatsoever. *sigh* ☹️

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