That's what I would have assumed, but phone support guy categorically told me that was not the case. To quote "I don't know why they sold you DVDs you have to download".
Thanks for the offline suggestion - I had a go at that initially but will have another try. There's no way that should be necessary though.
Understand I'll need to download patches etc, that's pretty normal - big difference between a couple of Gb of patch and the 40Gb of the whole game.
