Forum Discussion

Anonymous

Approved

Re: [PS4] Cannot join any online game- Infinite load screen

What have you done to troubleshoot since your last post? This is players helping players forum and EA Will not post much (excepts Community Managers). If you need to talk to EA, then you need to go to https://help.ea.com/en/battlefield/battlefield-4/. THey can either CHAT with you online or can give you a call back at the number you provide.

Have you tried Direct Connection from your router to your PS4? My bro in law and I had the similar issues, and he resolved his by direct connection from his router to ps4 and I solved mine by getting a new Linksys Smart Wifi router and a dedicated SSID.

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2 Replies

Anonymous
12 years ago
Approved
I have had this problem since I bought the game in December. I have a handful of maps that I can not load on any server through any method. After an uninstall and reinstall, the maps that will not load may or may not change, but will stay that way until the next uninstall/reinstall.
Opening a ticket and getting the runaround and hung up on many times with EA, they basically told me that I was the only person that had ever reported this and that they would not likely look into the issue any further.
Bought PS3 version and upgraded to digital PS4 version
Uninstalled and Re-Installed many times
Restored Licencses
Initialized the PS4 (quick) many times
Initialized the PS4 (long) many times
Bought PS4 disc version
Uninstalled and Re-Installed many times
Restored Licencses
Initialized the PS4 (quick) many times
Initialized the PS4 (long) many times
Bought the diital version for PS4 (no disc needed)
Uninstalled and Re-Installed many times
Restored Licencses
Initialized the PS4 (quick) many times
Initialized the PS4 (long) many times
I have manually entered port forwarding in my router for the PS4 version
I have added the PS4 as a DMZ host (leaves every single port open)
I have bought an entirely new PS4 and have the same issue
People at EA told me that they can log into my account and load all of the maps that I cannot load. I don't know what else to do....
Anonymous
11 years ago
Approved
We need to get to the bottom of this- it is a major issue for me and after hours of browsing the net and formatting and reinstalling,i am frustrated beyond words. I recently paid R750 South-African Rands for Premium,after paying R800 for the main game, and nothing works! I feel as if im being bent over.