Re: RESTRICTION: Service Communication Failure: PnkBstrA.exe

Can you try uninstalling and reinstalling Punkbuster - we've reports that this resolves the issue?

Full details of what to do can be found in this Help Centre article: https://help.ea.com/article/punkbuster-technical-issues

I can't even find the install directory for punk buster any more, so there is no way to install it. I've redownloaded and resinstalled punkbuster several times, updated, followed all those steps and still the same disconnect error.

Hey !

Go to : C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\punkbuster\redist

> Launch pbsvc.exe and Install/Re-install Punkbuster service

If you don't have the pbsvc.exe, go to http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe [evenbalance.com] and download it.

Tried uninstalling/re-installing PB.  Ensured PB and BF4 are up to date and cleared by firewall.  Still getting the same error after 30 seconds or so of play,  

"ERROR Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Manlivs' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe"

Me too. I cannot play for 2 weeks after update!!!

I update it again today. Reinstall Puck Buster! Got the some error. WHY??? Who is responsible for this ???? Why I paid a game that I cannot play!!

F

Ok. Fix it. Run the punkbuster step a few times. It will install the A and B.exe in.

Try this one. Worked for me: http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe

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@manlivs wrote:

Tried uninstalling/re-installing PB.  Ensured PB and BF4 are up to date and cleared by firewall.  Still getting the same error after 30 seconds or so of play,  

"ERROR Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Manlivs' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe"

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Hello,

Make sure your anti-virus is not blocking punkbuster, also check windows firewall. 

Punkbuster has 2 services running in the background in order to check your PC for hacks or 3rd party programs influencing the game.

They are called:

PnkbstraA

In order to enable both do:

1. Press Windows button and R at the same time

2. enter "Services.msc"

3. Locate PnkBstraA on the list

4. Mark both and select "Start the service" on the left side.

5. If already running restart it.

This should resolve your issue.

Regards, Libever 

after several attempts to re-install...this one finally wkd for me too....

‎01-07-2014 02:44 PM

This worked. Thanks!

Czym jest ten przycisk okna? Mam właśnie ten problem, i wyłączenie anty wirusa nie podziałało, więc postanowiłem zrobić to drugie, lecz nie wiem dokładnie o co z tym chodzi, czyli gdzie to wpisać itd. Proszę o pomoc.

This worked thanks

@Da_Legit_Waffle 

Glad to hear these steps helped out!

I'm locking the thread here to prevent further necro-posting as it is extremely old, thanks.