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12 Replies
- Anonymous10 years ago
I hope this will help you, and me. :D
- Carbonic10 years agoHero+
I can see your computer is having applications crashing due to both your Intel and Nvidia graphics card. Drivers for both are VERY out of date.
You can update your Nvidia graphics card here: http://www.nvidia.com/Download/index.aspx?lang=en-us and your Intel card here: https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors
- Anonymous10 years ago
Hey mate, thank you, it worked. The problem was the Nvidia driver!
But how did you see that my computer is having applications crashing? 🤔
- Carbonic10 years agoHero+
Glad you got it to work 🙂
In the bottom of the dxdiag you will see stuff like:
Problemsignatur: P1: bf4.exe P2: 1.7.2.45672 P3: 5654c99c P4: nvwgf2umx.dll P5: 10.18.13.5354 P6: 55a3ed3a P7: c0000005 P8: 00000000000ed431 P9: P10:
Here you can see bf4.exe which is Battlefield 4 having crashed due to nvwgf2umx.dll which is a file belonging to the Nvidia drivers
- Anonymous10 years ago
Hey i have the same problem but i want your help. . how did you update your nvidia graphic card? i must unistall all the nvidia experience , Physx and driver 353.84 and then download the patches?? I am asking you all this because i tried to download just the newest patches for windows 10 64 bit and then ok battlefield game worked but the graphics was terrible all colours was changed controls keys also i felt that i was playing oldest version game . . I hope you will answer soon . . i have windows 10 home 64 bit nvidia 940M 12 ram and after last night update battlefield stop working when you are ready to play . .
- Anonymous10 years ago
This is my DxDiag.txt i hope you will see it soon 🙂
- Carbonic10 years agoHero+
@santarozas please don't spam my inbox, I don't work for EA so I often have other things to do, I come here to help when I got the time 🙂
As for your dxdiag, your drivers are from 2015, a year old, you need to download the newest drivers. The link is above, otherwise this might work:
http://www.nvidia.com/download/driverResults.aspx/105853/en-us
- Anonymous10 years ago
@Carbonic Thanks for the answer . . But i did this already yesterday and as i said in my previous post i was played but with terribles graphics all coulours was changed for example colours team was purple . . everything was bad . also keyboard was different . .I posted here to find solution what i did wrong .after this i unistall the newer version and i returned back with my old driver and then again windows stop btf 4 .when i was downloaded this new version i just install it without delete the previous . . i was wrong ?? or it has other solution with change something inside the game for the graphics?
- Carbonic10 years agoHero+
Your dxdiag showed that you used old drivers so that's what I assumed.
You can download new driver on top of old ones, but sometimes it might result in issues and you need to do a clean uninstall. You basicly uninstall everything from Nvidia, then use DDU http://www.guru3d.com/files-details/display-driver-uninstaller-download.html to remove the rest, then reboot and install the newest drivers. I would advice that you do this.
You should also make sure that the game is using your Nvidia card when gaming and not your Intel graphics card, so be sure to check that as well.
- Anonymous9 years ago
I'm a returning player to the game, and once I re-installed the game I was unable to launch the game on my pc with windows 10 updated. I'm really not great with files, but I managed to get a DxDiag document attatched here:
If this is a problem with my drivers or something please help, any advice is highly appreciated!
- Anonymous8 years ago
HI, im having similar problems with Battlefield 4. I play multiplayer for 5 mins or sometimes longer and then my computer restarts all by it self. Sometimes i get the Battlefield stopped working error and freezes. Can you help? any info is greatly appreciated
DXdiag attached
- Anonymous8 years ago
P1: bf4.exe
P2: 1.0.0.0
P3: 10.0.15063.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:Mine looks like this
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