Greetings everybody,
Thank you all for giving us such great information regarding your PC specs. For those of you that haven't tried to roll back your drivers from the Beta drivers, we have received reports that rolling back your drivers from the Beta drivers should address this issue.
If that hasn't done the trick, I'd recommend uninstalling the beta drivers from your system completely, then downloading and installing the latest stable driver release (not beta release) to see if this does the trick.
If you have tried both of these solutions and neither has resolved the issue, it would be great if you could post your specs once again. The information provided has been great, but just to narrow it down, we may need you to repeat this information along with a bit more so we can narrow this down.
The information we'll need:
Graphics card
Operating System Version
Current Driver Version
Additionally, we would like you to post the following:
1. Open your Start menu and type "view reliability history" into the search box.
2. Select the most recent bf4.exe failure, denoted by the red circle with the white X in it.
3. Double-click the related Critical Event under Source.
4. Choose copy to clipboard on the bottom and post the full information of the reliability history in here.
Thanks, everybody, and I apologize for the frustration this has no doubt caused. Rest assured we are investigating this issue as swiftly as we can.
-Stiv
