refund

you can see the date i refunded my money back to orgin. i want my money back to my credit card account. 

i couldn't even get in the server in 24 hours. if i was in the main menu for 24 hours that doesn't count because the surfers was acting up. so that's why i want my money back origin.

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@angelsfromunder wrote:

i have refunded battle field 4 before 7 days of release and i will like my money back. thank you. and before 24 hours due to lack of surfers.

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This is a community run (ie gamers helping gamers) technical self help site. Nobody here has access or can access your account in order to refund your purchase or provide a status on a refund.

Here's how to get a refund: http://answers.ea.com/t5/Origin/IMPORTANT-Great-Game-Guarantee/td-p/1418236

And once you get a refund processed if you haven't seen it you will need to speak with a game advisor for the status of your refund:

You can reach a game advisor here:  https://help.ea.com/contact-us click on the orange button on the right to start a new case, follow the instructions and when you are presented with a contact method I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time. The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.

If you are living in a country that doesn't support our 'call me' feature, you could use a Voice-Over-IP service (such as Skype) instead. Just put your location in the Voice-Over-IP service to UK and use that to call our UK number listed in the phone section here: http://help.ea.com/uk/article/contact-ea-help/