So I rented a server 2x thinking it didnt go through the first time but 2 charges later... still no server. It's for BF 1 on PS4. I get that it's only 4 bux, but c'mon man.
Anyway, cant contact ea as it says ea online unavailable in the help section.
How can I remedy this?
I will do as ubsay, thx so much for the info.
Hi everyone,
I've locked this thread as it hasn't been active for a few years until recently.
However, anyone who wants to continue the discussion is most welcome to create a new thread. You can also reach EA Help at https://help.ea.com.
Now a month before servershutdown the same issue. Refund is not an option they should do something on that problem. I rented the server for 30 days on 22nd of may and the server showed up for me on 22nd and 25th but now it disapeard. I can't manage to change anything on the server. It's defenetelly a Battlelog problem.
Was still in discussions with Sony as per my original ticket... But i tried to make another purchase and it has worked!!!! Try now and good luck!
+1
Spoke with EA help support and info I got:
- no issues with my account
- no known issue with renting servers
- rented servers for BF1 are no longer supported by EA
- for further support for PS one needs to contact Sony
Heard back from PS Support today. They were chasing some extra information (a code on my game disc) and will advise further. Hopefully a solution soon.
Yea have the same issue no reply from anyone 😬
Still waiting... Unsure if Christmas holidays are slowing support down. Will definitely post back when i hear.
Would love to hear when and if you hear a response please!
I had the same issue on Sunday. With similar responses from EA. I was pretty frustrated at them when they said they couldn't see anything from their end but it turns out EA might actually be correct. For those others of you having this issue i found this on PS Support which was occurring on my console. Basically i paid Playstation but the money / purchase was not being sent to EA.
I reported it to Playstation and they refunded me but i still have the same issues. They reopened my ticket and are trying to find the cause. I can post further when i hear more.
