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-_HokaHey_NL_-'s avatar
12 years ago

RESTRICTION: Disallowed Program/Driver [130827]

Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Weedje80' (for 0 minutes) ... RESTRICTION: Disallowed Program/Driver [130827]

 

I had this problem for a while now and it is totally random.

 

Fresh windows 7 Home Premium, updated with all needed windows updates.

 

Installed programs:

Origin (To Play games from EA)

BitDefender Free (We need antivirus don't we, I even added the battlefield 4 and battlefield 4 pb folder as exception.)

Asus AI Suite (Control fan speed of the CPU Was not running at the time of the incident)

MSI Afterburner (Control fan speed of my GPU - Was not running at the time of the incident)

Teamspeak 3 (Was not running at the time of the incident)

And a couple of other programs like VLC Media player which should not have an impact on the game...

 

Punkbuster should be up to date as I do a daily check in the hopes to prevent these problems.

 

From the punkbuster logs at the time of the incident:

[03.30.2014 16:28:49] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[03.30.2014 16:29:58] RESTRICTION: Disallowed Program/Driver [130827]

 

So, is punkbuster broken? what else can we do to prevent this problem? should I yet again update my AMD catalyst software? new drivers dont always mean better performance for older videocards, I also don't get why we're forced to update to system performance crippling drivers.

 

I'm currently using Catalyst 14.1, I simply run DirectX 11 since mantle is not supported on my GPU.

 

System specs

 

Operating System:

Windows 7 Home premium SP1 fresh up to date installment

 

Motherboard:

Asus P5QC

CPU:

Intel Core 2 Quad Q9550 Overlocked to 3.4 ghz

GPU:

MSI R6850 Cyclone OC PE 1GB

Sound:

Onboard 5.1 surround (ALC 1200)

Memory:

4GB Corsair 1333

Average BF4 FPS Between 40 and 125 fps.

I hope I have provided enough information.

Regards,

John

2 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    We have a few reports from our community that the MSI Afterburner can trigger Punkbuster with this error message. It might worth a try to de-install MSI Afterburner from your system.

     

    You can try the following workaround as well:

    1.- Open Windows Explorer and browse to c:/windows/syswow64

    2.- Scroll down to your PnkBstrA.exe

    3.- Right-click on PnkBstrA.exe and choose "Properties"

    4.- Click on the "Compability" tab and then "Change settings for all users"

    5.- Click the checkbox for "Run this program as an administrator" and confirm by hitting "OK"

     

    Please keep us updated.
    Basti

     

  • Hi EA_Bastian

    I would like to say thank you for this work-around.  I have been experiencing the same issues with Battlefield 4 and this error.

    Setup:

    ASUS P8-Z68 Deluxe PCI-E 3.0 Motherboard

    Intel Core i5 2500K running standard clock speeds

    8GB G.Skill 2133mhz DDR3 RAM

    2 x ASUS HD7970 3GB DDR5 DirectCU II running in CrossFire running standard clock speeds

    CoolerMaster Silent Pro M2 1000W PSU

    Seagate 500GB HDD

    I am having to run MSi Afterburner because of my AMD CrossFIre setup.  The current AMD drivers seem to have an issue with the ULPS with my second card, which renders CrossFire useless.  Turning off the ULPS with MSi Afterburner, gave me better performance but soon after I turned it off, the game freezes for 3 seconds and the sound will loop, during gameplay.  The freezing happens at random and I'd like to think it's just lag on the servers I play on.  This would eventually lead to the game crashing with the Punkbuster error.

    But since I've used this work-around, the game still freezes with looping sound but it does not crash anymore.

    Thanks again for the help.

    MEAT84LL

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