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Anonymous's avatar
Anonymous
12 years ago

RESTRICTION: Service Communication Failure: PnkBstrA.exe

This error came up today. Nothing in my computer changed... Left one game on my own, all was working well, and the next game I joined this error comes up. 

I've looked around, people seem to be having the same problem, without any solid answers coming up. 

Please help!

battlefield 4

16 Replies

  • guinnessninja's avatar
    guinnessninja
    12 years ago

    Something did this to me around 3-5 Mountain time. Worked fine before then, came back from bank and PB hates me..

  • Anonymous's avatar
    Anonymous
    12 years ago

    I can't even find the install directory for punk buster any more, so there is no way to install it. I've redownloaded and resinstalled punkbuster several times, updated, followed all those steps and still the same disconnect error.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Hey !

    Go to : C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\punkbuster\redist

    > Launch pbsvc.exe and Install/Re-install Punkbuster service

    If you don't have the pbsvc.exe, go to http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe [evenbalance.com] and download it.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Tried uninstalling/re-installing PB.  Ensured PB and BF4 are up to date and cleared by firewall.  Still getting the same error after 30 seconds or so of play,  

    "ERROR Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Manlivs' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe"

  • Anonymous's avatar
    Anonymous
    12 years ago

    Me too. I cannot play for 2 weeks after update!!!

    I update it again today. Reinstall Puck Buster! Got the some error. WHY??? Who is responsible for this ???? Why I paid a game that I cannot play!!

    F

  • Anonymous's avatar
    Anonymous
    12 years ago

    Ok. Fix it. Run the punkbuster step a few times. It will install the A and B.exe in.

  • Anonymous's avatar
    Anonymous
    12 years ago
    ERROR
    Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Akula1743' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe
     
    this has been going on for weeks and now i am getting this message as well or the 30 second reboot.......EVERYTIME.
     
    I have uninstalled and resintalled multiple times the punkbuster software.  Not working since Battlefield 4 update 20.   Please don't treat me like a 12 year old gamster.  I have bought 3 licenses of this program for me and my 2 sons, and mine (the 54 year old who pays for all this) was working fine until YOU updated the software and blew it up.
     
    Please tell me THE FIX not send me on a multi day do-loop wasting my time.  Do you now what the probkem is or NOT?  Send me private email if needed i am highly incensed and feel yhou have stolen the money we have paid for all these licenses for now untested garbage.  
     
    don't tell me what you have heard - tell me what you KNOW!
     
     
  • LiBever's avatar
    LiBever
    12 years ago
    @manlivs wrote:

    Tried uninstalling/re-installing PB.  Ensured PB and BF4 are up to date and cleared by firewall.  Still getting the same error after 30 seconds or so of play,  

    "ERROR Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Manlivs' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe"

    Hello,

    Make sure your anti-virus is not blocking punkbuster, also check windows firewall. 

    Punkbuster has 2 services running in the background in order to check your PC for hacks or 3rd party programs influencing the game.

    They are called:

    PnkbstraA

    In order to enable both do:

    1. Press Windows button and R at the same time

    2. enter "Services.msc"

    3. Locate PnkBstraA on the list

    4. Mark both and select "Start the service" on the left side.

    5. If already running restart it.

    This should resolve your issue.

    Regards, Libever 

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