Forum Discussion
@albertvdwal Hi, unfortunately it sounds like your account may have been compromised. The questions are saved as they're originally written, and would only change if they were rewritten manually.
I recommend running a malware scan and changing any shared passwords, then reach out to support. They can revert your security question and help to add some extra security to your account.
http://help.ea.com/en/article/contact-ea-help/
If you're not in the US, be sure to click the flag icon in the top right of the page to change the region.
Thanks.
Hmm, thats noit good. im at a new pc so about mallware i should be fine but ill run one just to be sure. ill follow up on your instruction and get back to you.
- EA_David9 years ago
Community Admin
Oh there may not be any malware, but it's definitiely something worth checking for. Best to check unnecessarily than not check and miss something.
Good luck!