Forum Discussion
I work at a small ISP company and our users have the same problem with BF 1 multiplay and it doesn't matter which platform (PC,PS or xbox), it would be interesting to see UOTrace from users that experience Server Disconnected and from users who has no problems..
Please select one of the below to describe your problem:
1. server disconnected happens every time I play multiplayer (playtime can vary from a few seconds to 30-40 minutes.
2. server disconnected happens intermittent sometimes I can play hole match sometimes not.
3 . server disconnect doesn't happen to me I can play without distruptions.
Download ftp://ftp.ea.com/pub/ez/support_files/uotrace.exe and run tracroute to easo.ea.com and paste the response.
I just want to make sure it isnt a problem with the Ddos protection EA is using and if blackhhole.prolexic.com (akamai) is more usual in the uotrace result from users who have problems with server disconnected then they who dont.
Let me start with my uotrace result
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
********************************* 0ms
* Unknown Host * 82.99.11.181 2 21ms
* Unknown Host * 83.145.2.45 3 10ms
* Unknown Host * 213.80.87.29 4 33ms
blackhole.prolexic.com 195.66.224.31 5 25ms
unknown.prolexic.com 72.52.60.200 6 23ms
unknown.prolexic.com 72.52.60.205 7 25ms
* Unknown Host * 0.0.0.0 8 0ms
unknown.prolexic.com 209.200.168.132 9 102ms
* Unknown Host * 159.153.93.2 10 111ms
* Unknown Host * 159.153.226.70 11 99ms
* Unknown Host * 159.153.226.67 12 99ms
Hi!
I got both (#1 and #2) problems as many described above. Only with this game and only since november. I played before november about 120 hrs without any problem or a single disconnect...Here are my traceroute results:
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 192.168.0.1 1 4ms
* Unknown Host * 0.0.0.0 2 0ms
* Unknown Host * 84.116.25.85 3 16ms
at-vie15a-rd1-ae25-2076.aorta.net 84.116.228.245 4 23ms
at-vie05b-ri2-ae12-0.aorta.net 213.46.173.125 5 19ms
* Unknown Host * 213.46.184.34 6 18ms
prag-bb1-link.telia.net 62.115.137.22 7 115ms
ffm-bb3-link.telia.net 213.155.130.202 8 55ms
ffm-b4-link.telia.net 62.115.120.0 9 53ms
akamai-ic-317156-ffm-b4.c.telia.net 62.115.149.17 10 47ms
unknown.prolexic.com 72.52.48.200 11 51ms
unknown.prolexic.com 72.52.48.205 12 70ms
* Unknown Host * 93.191.173.3 13 123ms
unknown.prolexic.com 209.200.168.132 14 129ms
* Unknown Host * 159.153.93.2 15 125ms
* Unknown Host * 159.153.226.70 16 125ms
* Unknown Host * 159.153.226.67 17 123ms
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
easo.ea.com 159.153.234.54 123ms 126ms 0% 13 / 13 120ms / 156ms