EA StaffHey @justinmostin1,
if it works fine on your son's account but not on yours, you might wanna check if there are any restrictions on either the EA or Xbox account.
For the EA Account you can check by just logging into your account on Origin.com with your email address. Click on your username and "EA Account and Billing". Check connected accounts - if you see your Gamertag there, you're all set from our side.
For the Xbox account, check your privacy settings. Go to privacy & online safety and change your settings to whatever it is to Adult defaults. If it already is, choose anything else, save, then change back, save again.
Try logging on to Battlefield again.
I’ve tried literally everything including this and it still does not work. Please do something to fix this problem it is extremely frustrating being I just want to play the damn game.
