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Anonymous's avatar
Anonymous
9 years ago

Starting in fullscreen mode using DirectX 12 gives black screen/frozen menu

Product: Battlefield 1
Platform:PC
Summarize your bug Unable to start the game in fullscreen mode using DirectX 12 as this causes the main menu to be frozen
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launch the game in fullscreen with DX 12 enabled.
What happens when the bug occurs? Only started having this bug a few days ago and have been playing ok for a few days since the last BF1 patch so I am not sure what has caused this, but when launching the game now in fullscreen with DirectX 12 enabled this will just load a black screen, with the loading indicator in the top-right corner frozen. I can alt-tab out and the menu will appear with sounds playing, I can move the cursor around and click on things, but what is supposed to be showing on-screen will not update unless I alt-tab out and back in. Here is a video to show it a bit further as explaining with words is a bit tricky. https://www.youtube.com/watch?v=iQSs8TndTy4 The sudden jumps in the video are when I am having to alt-tab out and back in, which updates the screen. Notice that when changing to borderless the issue doesn't occur. Things I have done already: Repaired the game through Origin. Installed latest drivers (done this twice, updated them yesterday, and also tried the new nvidia hotfix driver released today). Deleted my profile/config and made a new one.
Please select your region Europe
In what game mode did the bug occur? Operations
AMD or Nvidia Model Number GTX 980
Enter RAM memory size in GB 16GB

7 Replies

  • have a similar problem, but never actually tried turning off DX12. lemme try that too

  • Anonymous's avatar
    Anonymous
    9 years ago

    Let me know how you get on, would be interesting to see if using DX 11 fixes it for you as well.

  • Exact same problem here weeks ago, i found running in borderless mode fixed it (even in DX12). But recently went I back to full screen thinking they must have fixed it by now. They havn't. I really can't be bothered to go through all the hoops of deleting setting files again to get it working, as i can no longer get into the game at all.

    EA is just awfull.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Yeah same for me, borderless DX12 works but not fullscreen.

  • I am also having this issue. Tried updating the dricetx tho i had no update pending. Then reinstalled the gpu driver fresh. But alas i still have the issue. The weird thing is i can run it in windowed mode with dricetx 12. Please fix this EA. 

  • Anonymous's avatar
    Anonymous
    8 years ago

    I started having the same problem when the APOC DLC launched. What is the fix?

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