Temporarily Blocked From Access Online For No Reason? HELP!

Something is definitely wrong with Fairfight. I once was a gaming addict going back to titles such as battlefield series , Tom clancy games, rogue spears , ravenshield etc etc.  All my years of gaming i have never thought of, attempted or have been accused of cheating.  Defeats the purpose of gaming, the challenge.  I part time game now on a leisurely basis.  This past weekend 3 mins into a game with a score of 300, i was disconnected with the fairfight disconnection message, i checked my email for further information on my account.  EA accused me of cheating, which is defamation of character without any proof, just the generic scripted response from the support team.  It is useless to contact their support, it appears they do not comprehend any form of communication sent to them. And just respond with generic script.  Do yourself a favor, switch to other gaming titles.. .. I'll be going back to Ravenshield myself.  I will no longer support a company with such poor support for their consumers. And to accuse legitimate dedicated gamers of such actions is really a big mistake on their part.