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Anonymous's avatar
Anonymous
12 years ago
Solved

"The connection with EA Online was lost" PLEASE HELP battlefield 4

Firstly after never playing BF before so I downloaded BF4 Beta on Xbox 360. At the screen adjustment, the error message "The connection with EA Online was lost" would appear. I asked around and was told I needed a Origin account, so I signed up. I attempted the Beta again just to find the same error message. I then borrowed BF3 from my brother to find the same error then BF4 came out on 360 and I borrowed that too from my brother.......... "The connection with EA Online was lost". I then asked him to sign in on my xbox to try for himself and he got into a game almost instant. NOW I have the xbox one with my own new copy of BF4 and I've tried everything to play, spent hours to fix it but again "The connection with EA Online was lost". I want to scream now please help. Is it my account? Do EA not like me? Or do I give up and ask for a refund?
  • Anonymous's avatar
    Anonymous
    12 years ago
    After taking over a month I finally got to play a BF title on multiplayer. The problem is now resolver 🙂 I eventually found the number for EA customer support. They looked into my origin account and found that I used to have an origin account from when I played FIFA 07 all them years ago, but as I never used my account since they automatically closed my origin so that when I created this new one over a month ago, both accounts clashed and stopped me from playing but they did not know why origin would let me have an old account with the same email as the new one or why, if it was deleted, was it still on there system. I am happy now after spending hours over this issue but EA support were great and as soon as I gave the the whole story, they fixed it in ten minuets flat. Thanks Daniel at EA support

27 Replies

  • I have been trying to play BF4 PC online for days now, All my drivers are up to date and I have unistalled BF4 and reinstalled it and tried joining server only to get an Error saying You have been disconnected from EA online ⚽, After the Cloud sync.

     

    Uninstall all Catalyst drivers and reinstalled them twice, Even went through my regedit and removed all Ati stuff so I have to make a new folder when reinstalling Graphics Drivers still no change.

    Getting really P*%sed off with this (BS) even rang EA help on the 20/12/13 but the guy I spoke to could not work it out, He told me he was going to make a note of me calling and if I had anymore problems to call back.

    Even with this problem I can play the Campaign just fine. Just not connect with EA online.

    It would seem that the Cloud sync is corrupted for me to join a server or something else is out of wack???? 

  • Anonymous's avatar
    Anonymous
    12 years ago
    If you do have a ps4 just simply go and do a network test this happened to me after turn of the internet from you're console then turn it back on check it if it works it worked for me.
  • Anonymous's avatar
    Anonymous
    12 years ago

    i just got BF4 and it said this upon startup wich led to an infinite load screen. everyone in my neiborhood has the same problem. i am also using the xbox 360. my friends in virginia arn't having a problem with it

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thats the problem. I cant even sign into my thing before it loses connection.

  • After having played BF4 for 2Tears, I have this Connection Lost error every time I play the game.

    I think I have to forget this game, it's frustating that after a pair minutes the conection is lost.

    I think the problem is by E.A. for I tried al the issues.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    12 months ago
    Hi @andreaz40 As this thread hasn't been active since 2015 I'm going to have to lock it.

    Please feel free to start your own thread about the problem you're facing, though.

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