Solved
Forum Discussion
5 years ago
Are you getting an invalid or ineligible account login error?
Try resetting your EA Account password, and make sure that the platform you’re trying to use is connected to your EA Account. To do this:
Click the Log In button at the top of any help.ea.com page.
Click on the Accounts dropdown in the middle of the screen, then choose Account Security.
Go to the About Me tab.
Scroll down to Connected Accounts. If you don’t see your platform, it isn’t linked.
Try resetting your EA Account password, and make sure that the platform you’re trying to use is connected to your EA Account. To do this:
Click the Log In button at the top of any help.ea.com page.
Click on the Accounts dropdown in the middle of the screen, then choose Account Security.
Go to the About Me tab.
Scroll down to Connected Accounts. If you don’t see your platform, it isn’t linked.
5 years ago
How do I link my account on Xbox one