i did play today all normal and good , then again the game won't let me go online , i press on online it load a 3 sec and nothing happens , again i pressed it 10 times , i remove game install again , reset network , reboot pc nothing seems working.. why this happening to me again?
EA Staff (Retired)Hello @pastTheVoid
I am really sorry for those connection issues with Battlefield 1. Try these troubleshooting steps first to clear any problems you might have connecting with the game.
Keep me posted on your progress.
Cheers,
Archi.
i tried all i think my account have problem maybe need to check from EA
Hello! @pastTheVoid
How did you fix it the first time you had this problem?
Have you tried to do it again?
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
myhome.mynet 10.0.0.138 1 0ms
bzq-179-37-1.cust.bezeqint.net 212.179.37.1 2 13ms
* Unknown Host * 10.250.3.78 3 13ms
bzq-25-77-30.cust.bezeqint.net 212.25.77.30 4 71ms
bzq-179-124-86.cust.bezeqint.net 212.179.124.86 5 74ms
bzq-179-124-78.cust.bezeqint.net 212.179.124.78 6 79ms
bzq-179-72-241.cust.bezeqint.net 212.179.72.241 7 74ms
akamai.prolexic.com 195.66.224.31 8 75ms
unknown.prolexic.com 72.52.60.192 9 81ms
unknown.prolexic.com 72.52.60.199 10 79ms
* Unknown Host * 93.191.173.48 11 163ms
unknown.prolexic.com 209.200.168.132 12 155ms
* Unknown Host * 159.153.93.2 13 155ms
* Unknown Host * 159.153.225.65 14 156ms
fert01-eqx-iad.ea.com 159.153.226.65 15 155ms
it was solved alone after i had other problem with the devs about my titan fall game so now i have it again i thinkm my account frozen or something.
EA Staff (Retired)Hello @pastTheVoid
Try to open corresponding TCP ports, and let us know how it goes.
You should get in touch with EA Advisors directly on this https://help.ea.com/en/contact-us/.
Cheers,
Archi
EA Staff (Retired)
